To Our Gen Mobile Community,
During these difficult times, having affordable wireless service is more important than ever. Staying connected to family, friends, schools, information and emergency services will help us all get through the Covid-19 crisis. To assist our customers, we are providing the following:
5GB Additional Data for Free: For existing and new customers on our one month plans $15 or higher or our three-month plans $13 or higher, we are providing 5GB of additional data at no extra charge. Existing customers don’t need to do anything to receive the additional 5GB which is good for 30 days as long as they are on an active monthly plan. For new customers, the additional 5GB will be added to their first month of service1 provided that they sign up by June 1, 2020.
Extended Grace Period: We've also extended our 15-day text freebie to 30 days to help keep you connected after your plan expires. You will have unlimited text messaging service2 for 30 days before your service is canceled.
As always, thank you for being a valued Gen Mobile customer. If we support each other during this crisis, we know that our communities and our nation will come through it even stronger than we were before.
Your Gen Mobile Team1 Allow up to 5 business days for the additional 5GB of data to reflect for new accounts.
2 Individual SMS texts only (no MMS, including images, videos, and group messages)