Adding money to your account is EASY

Add money with the Gen Mobile app

Gen Care is Gen Mobile’s free self-service app. With a few taps and swipes, you can manage your account anytime anywhere! Make payments, check minutes and data usage, change plans, enroll in auto pay, purchase add-ons and much more. Click on the Google Play or Apple App store icon to download the Gen Care app.

Gen Care App

Add money by phone

Dial *611 from your Gen Mobile phone or (833) 528-1380 from another phone and a Customer Care representative can help you add money to your account.

Monday - Sunday: 8:00 am to 6:00 pm PST

Add money with a refill card/PIN number (COMING SOON)

This feature will be available soon.  

 

 

Add money online using a credit or debit card (COMING SOON)

This feature will be available soon.

Add money with the Gen Mobile app

Gen Care is Gen Mobile’s free self-service app. With a few taps and swipes, you can manage your account anytime anywhere! Make payments, check minutes and data usage, change plans, enroll in auto pay, purchase add-ons and much more. Click on the Google Play or Apple App store icon to download the Gen Care app.

Add money by phone

Dial 611 from your Gen Mobile phone or (833) 528-1380 from another phone and a Customer Care representative can help you add money to your account.

Monday - Thursday: 10:30 am to 7:00 pm PST

Friday: 10:00 am to 7:00 pm PST

Saturday: 10:00 am to 3:00 pm PST

Add money with a refill card/PIN number (COMING SOON)

This feature will be available soon.  

 

 

Add money online using a credit or debit card (COMING SOON)

This feature will be available soon.

Add money with the Gen Mobile app

Gen Care is Gen Mobile’s free self-service app. With a few taps and swipes, you can manage your account anytime anywhere! Make payments, check minutes and data usage, change plans, enroll in auto pay, purchase add-ons and much more. Click on the Google Play or Apple App store icon to download the Gen Care app.

Add money by phone

Dial 611 from your Gen Mobile phone or (833) 528-1380 from another phone and a Customer Care representative can help you add money to your account.

Monday - Thursday: 10:30 am to 7:00 pm PST

Friday: 10:00 am to 7:00 pm PST

Saturday: 10:00 am to 3:00 pm PST

Add money with a refill card/PIN number (COMING SOON)

This feature will be available soon.  

 

 

Add money online using a credit or debit card (COMING SOON)

This feature will be available soon.