USING YOUR PHONE WITH A HEARING AID COMPATIBLE DEVICE AND TTY. Wireless phones offered for sale or provided with Gen Mobile services have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing aid devices, including hearing aids and cochlear implants, users may detect a noise that may interfere with the effectiveness of the hearing aid device. Some hearing aid devices are more immune than others to this interference, and phones may also vary in the amount of interference noise that may be generated. ANSI standard C63.19 was created to provide a standardized method of measuring both wireless phones and hearing aid devices to determine usability ratings. Ratings have been created for wireless phones to assist hearing aid device users in finding phones that may be compatible with their hearing aid device. Not all phones have been rated for compatibility with hearing aid devices and these ratings are not guarantees. Results may vary depending on the user’s hearing aid device, individual model or type, and degree of hearing loss. If a hearing aid device is particularly vulnerable to interference noise, even a phone with a higher rating may still cause unacceptable noise levels in the hearing aid device. Trying out the phone with your hearing aid device is the best way to evaluate it for your personal needs and use.

Hearing Aid Compatibility (HAC) Rating.  The FCC has developed a rating system for wireless phones regarding their HAC-related performance. This rating helps consumers who are hard of hearing or with hearing disabilities to find phones that will work well with their hearing aid devices. The HAC-rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19:2007. ANSI C63.19 contains two (2) rating standards: an “M” rating from 1 to 4 for hearing aid devices operating in microphone mode and a “T” rating from 1 to 4 for hearing aid devices operating in telecoil mode. M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid device compatibility and are likely to generate less interference noise to hearing aid devices than unrated phones. (M4 is the better/higher of the two ratings.) T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing aid devices have telecoils in them.) A combination of M-rating and T-rating defines the final HAC-rating and is a deciding factor in selecting wireless phones for people with hearing problems. A HAC-compliant phone could be rated: M3/T3, M3/T4, M4/T3, or M4/T4. Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid device and your phone to determine probable usability: any combined rating equal to or greater than six offers excellent use, any combined rating equal to five is considered normal use, or any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.” T ratings can be combined in the same manner.

To find out more information regarding hearing aid compatibility for handset models, please visit: Global Accessibility Reporting Initiative (www.gari.info).

Device List.  This table lists the hearing aid compatibility ratings for currently available Gen Mobile phones. Because user experiences are varied and highly individualized, Gen Mobile recommends customers try several hearing aid compatible phones to determine which phone will work best for them.

This list was last updated January 2020.

Manufacturer

Model Name

Model Number

FCC ID

M Rating

T Rating

Alcatel

ALC 2017B

ALC 2017B

RAD506

M4

T4

Alcatel

ALC Dawn

ALC 5027B

2ACCJB053

M4

T3

Alcatel

ALC GO FLIP

ALC 4044T

2ACCJN010

M4

T4

Apple

iPH 4S

A1349

BCGE2430A

M4

T4

Apple

iPH 5

A1429

BCGE2599A

M4

T4

Apple

iPH 5C

A1456

BCGE2644A

M3

T4

Apple

iPH 5S

A1453

BCGE2642A

M3

T4

Apple

iPH 6

A1586

BCGE2816A

M3

T4

Apple

iPH 6 PLUS

A1524

BCGE2817A

M3

T4

Apple

iPH 6S

A1688

BCGE2946A

M3

T4

Apple

iPH 6S PLUS

A1687

BCGE2944A

M3

T4

Apple

iPH 7

A1660

BCGE3091A

M3

T4

Apple

iPH 7 PLUS

A1661

BCGE3087A

M3

T4

Apple

iPH 8

A1863

BCGE3159A

M3

T4

Apple

iPH 8 PLUS

A1864

BCGE3160A

M3

T4

Apple

iPH SE

A1723

BCGE3042A

M3

T4

Apple

iPH X

A1865

BCGE3161A

M3

T4

Apple

iPH XR

A1984

BCGE3220A

M3

T4

Google

GOO Pixel

GOO Pixel

NM8G2PW4100

M4

T4

Google

GOO Pixel 2XL

GOO Pixel 2XL

NM8G2PW2100

M4

T4

HTC

HTC ONE A9

HTC 2PQ93

NM82PQ9300

M3

T4

HTC

HTC ONE SV

HTC C525

NM8PL80120

M4

T3

Kyocera

KYO Hydro

KYO C5170

V65C5170

M4

T4

Kyocera

KYO E4210

KYO E4210

V65E4210

M4

T4

Kyocera

KYO E4233

KYO E4233

V65E4233

M4

T4

Kyocera

KYO E4255

KYO E4255

V65E4255

M4

T4

Kyocera

KYO DuraXT

KYO E4277

V65E4255

M4

T4

Kyocera

KYO DuraXTP

KYO E4281

V65E4281

M4

T4

Kyocera

KYO S1310

KYO S1310

OVFK33BIC04

M4

T4

Kyocera

KYO S1360

KYO S1360

V65S1360

M4

T4

Kyocera

KYO S2150

KYO S2150

V65S2150

M4

T4

Kyocera

KYO S2151

KYO S2151

V65S2150

M4

T4

Kyocera

KYO S2300

KYO S2300

OVFK5301

M4

T4

Kyocera

KYO S3015

KYO S3015

V65S3015

M4

T4

Kyocera

KYO S3150

KYO S3150

V65S3150

M4

T3

LG

LG G3

LG LS990

ZNFLS990

M4

T3

LG

LG G4

LG LS991

ZNFLS991

M3

T3

LG

LG G5

LG LS992

ZNFLS992

M3

T3

LG

LG G6

LG LS993

ZNFLS993

M4

T3

LG

LG K3

LG LS450

ZNFLS450

M3

T3

LG

LG LX160

LG LX160

BEJLX160

M4

N/A

LG

LG LX570

LG LX570

BEJLX570

N/A

N/A

LG

LG Stylo 3

LG LS777

ZNFLS777

M3

T3

LG

LG Tribute Dynasty

LG SP200

ZNFSP200

M3

T3

LG

LG V40 ThinQ

LG LM-V405UA

ZNFV405UA

M4

T3

LG

LG VM101

LG VM101

BEJVM101

M4

T4

LG

LG VN150

LG VN150

BEJVN150

M4

T4

LG

LG VP200

LG VP200

BEJUN200

M4

T4

LG

LG X Power

LG LS755

ZNFLS755

M3

T4

Motorola

MOT L7C

MOT L7C

IHDT56GQ1

M4

N/A

Motorola

MOT MB612

MOT MB612

IHDP56LK1

M3

T3

Motorola

MOT V950

MOT V950

IHDT56JA1

M4

T4

Motorola

MOT W385

MOT W385

IHDT56HC1

M4

T4

Motorola

MOT WX400

MOT WX400

IHDT56LQ1

M4

T4

Motorola

MOT G6

MOT G6

IHDT56QG6

M3

T3

Pantech

PAN Wrangler

PAN CDM2080

unknown

N/A

N/A

Samsung

SAM A640

SAM A640

A3LSPHA640S

M3

N/A

Samsung

SAM A900

SAM A900

A3LSPHA900

M3

N/A

Samsung

SAM Entro

SAM M270

A3LSPHM270

M4

T4

Samsung

SAM GALAXY A6

SAM A600

A3LSMA600T

M4

T3

Samsung

SAM GALAXY S3

SAM I9300

A3LSPHL710

M4

T3

Samsung

SAM GALAXY S5

SAM G900

A3LSMG900V

M3

T3

Samsung

SAM GALAXY S6

SAM G920P

A3LSMG920A

M3

T3

Samsung

SAM GALAXY S7

SAM G930P

A3LSMG930F

M4

T3

Samsung

SAM GALAXY S8

SAM G950P

A3LSMG950U

M3

T3

Samsung

SAM GALAXY S9

SAM G960U

A3LSMG960U

M4

T3

Samsung

SAM L710

SAM L710

A3LSPHL710T

M4

N/A

Samsung

SAM M220

SAM M220

A3LSPHM220

M4

T4

Samsung

SAM M240

SAM M240

A3LSPHM240

M4

T4

Samsung

SAM M270

SAM M270

A3LSPHM270

M4

T4

Samsung

SAM M300

SAM M300

A3LSPHM300

M4

T4

Samsung

SAM M320

SAM M320

A3LSPHM320

M4

T4

Samsung

SAM M340

SAM M340

A3LSPHM340

M4

T4

Samsung

SAM M360

SAM M360

A3LSPHM360

M4

T4

Samsung

SAM M390

SAM M390

A3LSPHM390

M3

T4

Samsung

SAM M400

SAM M400

A3LSPHM400

M4

T4

Samsung

SAM M500

SAM M500

A3LSPHM500

M4

T4

Samsung

SAM M510

SAM M510

A3LSPHM510

M4

N/A

Samsung

SAM M520

SAM M520

A3LSPHM520

M4

N/A

Samsung

SAM M580

SAM M580

A3LSPHM580

M4

T3

Samsung

SAM M830

SAM M830

A3LSPHM830

M4

T4

Samsung

SAM M930

SAM M930

A3LSPHM930

M4

N/A

Samsung

SAM SPH570

SAM SPH570

A3LSPHM570

M4

T3

Samsung

SAM SPH580

SAM SPH580

A3LSPHA580

M3

N/A

Samsung

SAM U360

SAM U360

A3LSCHU360

N/A

N/A

Samsung

SAM U640

SAM U640

A3LSCHU640

N/A

N/A

Samsung

SAM U680

SAM U680

A3LSCHU680

M4

T4

Sanyo

SAN 3800

SAN 3800

AEZSCP3800

M4

T4

Sanyo

SAN 3820

SAN 3820

V65SCP3820

M4

T4

Sanyo

SAN E4100

SAN E4100

V65E4100

M4

T4

Sanyo

SAN SCP 3200

SAN SCP 3200

AEZSCP-32H

M4

T4

ZTE

ZTE Flash

ZTE N9500

Q78ZTEN9500

M4

T4

 

TTY (also known as TDD or Text Telecommunication Device) is a telecommunications device that allows people who are deaf, hearing-impaired, or who have speech or language disabilities to communicate by telephone. If you have a digital wireless device that is TTY-compatible, you can make calls, including 911 calls, with a TTY.