ACCESSIBILITY

Version May 2025

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Hearing Aid Compatibility

Some people who use hearing aid devices may find it a challenge to use a wireless phone. Advocates in the wireless industry and consumer groups have been working for years to develop standards and solutions to reduce difficulties that the hard-of-hearing can face. In addition, the Federal Communications Commission (FCC) has set requirements for wireless carriers and wireless device manufacturers. There are now a large number of hearing-aid compatible (HAC) devices available.

Device Compatibility Ratings

Each device is tested for hearing aid compatibility under one of two standards: the 2011 ANSI Standard, or the newer 2019 ANSI Standard.  Here is how to understand each:

The 2011 ANSI Standard:

Because the 2019 ANSI Standard is so new, most currently available devices were certified under the 2011 ANSI Standard. Under the 2011 ANSI Standard, there are two different ratings to consider when picking a hearing aid compatible device: the M and T ratings.

  1. M-Ratings measure reduced hearing aid device interference.
    • Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone.
    • Phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
    • Hearing devices may also be measured for immunity to certain types of interference. Your hearing device manufacturer or hearing health professional can help you find immunity results for your hearing device. The more immune your hearing aid is to this interference, the less likely you will be to experience interference from mobile phones or sources such as computer monitors or fluorescent lighting.
  1. T-Ratings measure compatibility with hearing aids that have telecoils.
    • A telecoil is a small device built into some hearing aids for use with the telephone as well as assistive listening devices. Not all hearing aids have telecoils. The T-Rating measures the device’s effectiveness with a telecoil.
    • Phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils. T4 is the better/higher of the two ratings.

If a phone has an M-Rating of 3 or 4, and a T-Rating of 3 or 4, then it is hearing aid compatible. 

The 2019 ANSI Standard:

If a device is certified as passing under the newer 2019 ANSI Standard, it will be labeled “Hearing Aid Compatible” or “HAC.”  The 2019 ANSI Standard also includes volume controls for using the handset with or without a hearing aid.

Compatible Phones

The following tables provide information about phones currently offered, or recently offered, by Gen Mobile. Gen Mobile is continuously updating its inventory of phones, so a phone listed below may be unavailable when you seek to find it for purchase. Phones unavailable for purchase will not be available for testing.  

2011 ANSI Standard: The following phones are certified under the 2011 ANSI Standard. 

Manufacturer

Model Name

FCC ID

M Rating

T Rating

Operating System / Functionality

Alcatel

Axel

2ACCJH129

M4

T3

Android

Apple

iPhone 11

BCG-E3309A

M3

T3

iOS

Apple

iPhone 12

BCG-E3543A

M3

T3

iOS

Apple

iPhone SE - 2nd Gen

BEG-E3042A

M3

T4

iOS

AT&T

Calypso

XD6U318AA

M3

T4

Android

AT&T

Fusion Z

2AVD3V340U

M3

T3

Android

AT&T

Radiant Max

XD6U304AA

M4

T4

Android

Blu

C5L Max

YHLBLUC5LMX175

M4

T3

Android

Blu

G33

YHLBLUG33

M3

T3

Android

Coosea

Summit

2A28USL104D

M4

T3

Android

DISH

Bounce

2A28USL201D

T3

H3

Android

Hot Pepper

Cascabel

2APD4-P26A

M4

T3

Android

Hot Pepper

Tepin

2A33N-L63B

M4

T4

Android

Maxwest

Astro A65

2ASP8ASTROA65

M4

T3

Android

Motorola

Moto G 5G

IHDT56AQ3

M3

T4

Android

Motorola

Moto G Play  2024

IHDT56AN4

M3

T3

Android

Motorola

Moto G Play

IHDT56ZP6

M3

T3

Android

Motorola

Moto G Play 2021

IHDT56ZD4

M3

T3

Android

Motorola

Moto G Power 2021

IHDT56ZP4

M3

T3

Android

Motorola

Moto G Stylus 5G 2021

IHDT56XQ5

M4

T3

Android

Samsung

A13 5G

A3LSMA136U

M3

T3

Android

Samsung

Galaxy A03S

ZCASMA0374U

M3

T3

Android

Samsung

Galaxy A32 5G

A3LSMA326U

M3

T3

Android

Samsung

Galaxy A15 5G

A3LSMA156U

M3

T3

Android

Samsung

Galaxy A23 5G

A3LSMA237U

M3

T3

Android

Schok

Classic Flip

2ALZMSC3218

M4

T4

Android

TCL

20XE

2ACCJH128

M4

T3

Android

TCL

30XE 5G

2ACCJH155

M3

T3

Android

Wingtech

Celero 5G

2APXW-CELERO5G

M3

T3

Android

Wingtech

Celero 5G+

2APXW-CELERO5GPLUS

M3

T3

Android

Wingtech

Celero3 5G

XD6U653DS

M4

T3

Android

Wingtech

Celero3 5G+

XD6U695DS

M4

T3

Android

2019 ANSI Standard: The following phones are certified under the 2019 ANSI Standard. 

Manufacturer

Model Name

FCC ID

Hearing Aid Compatibility

Operating System / Functionality

Motorola

Moto G Stylus 5G 2024

IHDT56ZL1

Pass

Android

NUU

NUU N13

2ADINS6514L

Pass

Android

 

Non-Hearing Aid-Compatible Phones

Manufacturer

Model Name

FCC ID

Operating System / Functionality

Blu

S91

YHLBLUS91

Android

Maxwest

Neo Flip LTE

2ASP8NEOFLIPLTE

Android

 

HELPFUL LINKS

Gen Mobile Return Policy

Additional information regarding hearing aid compatibility:

Visit GARI for in-depth Accessibility information on each device Gen Mobile sells. Global Accessibility Reporting Initiative

FCC Information on Hearing Aid Compatibility for Wireless Phones

Choosing a cell phone that works for you