ACCESSIBILITY

Version January 2024

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Hearing Aid Compatibility

Some people who use hearing aid devices may find it a challenge to use a wireless phone. Advocates in the wireless industry and consumer groups have been working for years to develop standards and solutions to reduce difficulties that the hard-of-hearing can face. In addition, the Federal Communications Commission (FCC) has set requirements for wireless carriers and wireless device manufacturers. There are now a large number of hearing-aid compatible (HAC) devices available. 

Device Compatibility Ratings

Each device is tested for hearing aid compatibility under one of two standards: the 2011 ANSI Standard, or the newer 2019 ANSI Standard.  Here is how to understand each:

The 2011 ANSI Standard:

Because the 2019 ANSI Standard is so new, most currently available devices were certified under the 2011 ANSI Standard. Under the 2011 ANSI Standard, there are two different ratings to consider when picking a hearing aid compatible device: the M and T ratings.

  1. M-Ratings measure reduced hearing aid device interference.
    • Some people with a hearing aid device experience a buzzing or whining noise when using a wireless phone.
    • Phones with an M-Rating of M3 or M4 meet FCC requirements and are less likely to generate interference with hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
    • Hearing devices may also be measured for immunity to certain types of interference. Your hearing device manufacturer or hearing health professional can help you find immunity results for your hearing device. The more immune your hearing aid is to this interference, the less likely you will be to experience interference from mobile phones or sources such as computer monitors or fluorescent lighting.
  1. T-Ratings measure compatibility with hearing aids that have telecoils.
    • A telecoil is a small device built into some hearing aids for use with the telephone as well as assistive listening devices.  Not all hearing aids have telecoils. The T-Rating measures the device’s effectiveness with a telecoil. 
    • Phones with a T-Rating of T3 or T4 meet FCC requirements and are more likely to work well for people who use hearing aids with telecoils. T4 is the better/higher of the two ratings.

If a phone has an M-Rating of 3 or 4, and a T-Rating of 3 or 4, then it is hearing aid compatible. 

The 2019 ANSI Standard:

If a device is certified as passing under the newer 2019 ANSI Standard, it will be labeled “Hearing Aid Compatible” or “HAC.”  The 2019 ANSI Standard also includes volume controls for using the handset with or without a hearing aid.

Compatible phones

The following tables provide information about phones currently offered, or recently offered, by Gen Mobile. Gen Mobile is continuously updating its inventory of phones, so a phone listed below may be unavailable when you seek to find it for purchase. Phones unavailable for purchase will not be available for testing.  

 

2011 ANSI Standard: The following phones are certified under the 2011 ANSI Standard. 

 

Manufacturer

Model Name

FCC ID

M Rating

T Rating

Operating System / Functionality

Apple

iPhone 8

BCG-E3174A

M3

T4

iOS

Apple

iPhone 8 Plus

BCG-E3160A

M3

T4

iOS

Apple

iPhone SE

BEG-E3042A

M3

T4

iOS

Apple

iPhone X

BCG-E3161A

M3

T4

iOS

Apple

iPhone XS

BCG-E3218A

M3

T4

iOS

Apple

iPhone XR

BCG-E3220A

M3

T4

iOS

AT&T

Calypso 2

XD6U319AA

M4

T4

Android

AT&T

Fusion 5G

RYQEA211001

M4

T3

Android

AT&T

Maestro Plus

2AVD3V350U

M4

T3

Android

AT&T

Motivate 2

RYQEA211002

M3

T3

Android

AT&T

Radiant Max

XD6U304AA

M4

T4

Android

AT&T

Maestro Max

RYQEC1002

M4

T3

Android

BLU

G40

YHLBLUG40

N/A

N/A

Android

BLU

G33

YHLBLUG33

M3

T3

Android

BLU

G53

YHLBLUG53

M3

T3

Android

BLU

G51S

YHLBLUG51S

N/A

N/A

Android

BLU

G53

YHLBLUG53

M3

T3

Android

BLU

G61S

YHLBLUG61S

N/A

N/A

Android

BLU

G70

YHLBLUG70

N/A

N/A

Android

BLU

J9L

YHLBLUJ9L

N/A

N/A

Android

BLU

Mega G50

YHLBLUG50MEGA

N/A

N/A

Android

BLU

S91

YHLBLUS91

N/A

N/A

Android

CoolPad

Suva

R38YLCP3669AS

M3

T3

Android

LG

K51

ZNFL555DL

M3

T3

Android

Maxwest

Neo Flip LTE

2ASP8NEOFLIPLTE

N/A

N/A

Android

Maxwest

Astro 63R

2ASP8ASTRO63R

N/A

N/A

Android

Maxwest

A65

2ASP8ASTROA65

M4

T3

Android

Maxwest

Astro 6R

2AEN3ASTRO6

N/A

N/A

Android

Maxwest

Neo Flip

2ASP8NEOFLIP

N/A

N/A

Android

Motorola

Moto G Play

IHDT56ZD4

M3

T3

Android

Motorola

Moto G Power

IHDT56ZH1

M3

T3

Android

Motorola

Moto G Stylus 5G 2021

IHDT56XQ5

M4

T3

Android

Motorola

Moto E6

IHDT56YMI

M3

T3

Android

Nuu

A9L

2ADINS6303L

M3

T3

Android

Nuu

X6 Plus

2ADINS6003L

M3

T3

Android

Nuu

A23

2ADINN6001L

M3

T3

Android

Nuu

X6P

2ADINS6003L

M3

T3

Android

Samsung

Galaxy S8

A3LSMG950U

M4

T3

Android

Samsung

Galaxy S8+

A3LSMG955U

M3

T3

Android

Samsung

Galaxy S9

A3LSMG960U

M4

T3

Android

Samsung

Galaxy S10

A3LSMG973U

M4

T3

Android

Samsung

A03S

ZCASMA0374U

M3

T3

Android

Samsung

A32 5G

A3LSMA326U

M3

T3

Android

TCL

20XE

2ACCJH128

M4

T3

Android

TCL

30Z

2ACCJH159

M4

T3

Android

 

Gen Mobile does not currently offer any phones certified using the 2019 ANSI Standard.

HELPFUL LINKS

Gen Mobile Return Policy

Additional information regarding hearing aid compatibility:

Visit GARI for in-depth Accessibility information on each device Gen Mobile sells. Global Accessibility Reporting Initiative:

FCC Information on Hearing Aid Compatibility for Wireless Phones

Choosing a cell phone that works for you