USING YOUR PHONE WITH A HEARING AID COMPATIBLE DEVICE AND TTY. Wireless phones offered for sale or provided with Gen Mobile services have been tested for hearing aid device compatibility. When some wireless phones are used with certain hearing aid devices, including hearing aids and cochlear implants, users may detect a noise that may interfere with the effectiveness of the hearing aid device. Some hearing aid devices are more immune than others to this interference, and phones may also vary in the amount of interference noise that may be generated. ANSI standard C63.19 was created to provide a standardized method of measuring both wireless phones and hearing aid devices to determine usability ratings. Ratings have been created for wireless phones to assist hearing aid device users in finding phones that may be compatible with their hearing aid device. Not all phones have been rated for compatibility with hearing aid devices and these ratings are not guarantees. Results may vary depending on the user’s hearing aid device, individual model or type, and degree of hearing loss. If a hearing aid device is particularly vulnerable to interference noise, even a phone with a higher rating may still cause unacceptable noise levels in the hearing aid device. Trying out the phone with your hearing aid device is the best way to evaluate it for your personal needs and use.

Hearing Aid Compatibility (HAC) Rating.  The FCC has developed a rating system for wireless phones regarding their HAC-related performance. This rating helps consumers who are hard of hearing or with hearing disabilities to find phones that will work well with their hearing aid devices. The HAC-rating and measurement procedure are described in the American National Standards Institute (ANSI) C63.19:2007. ANSI C63.19 contains two (2) rating standards: an “M” rating from 1 to 4 for hearing aid devices operating in microphone mode and a “T” rating from 1 to 4 for hearing aid devices operating in telecoil mode. M-Ratings: Phones rated M3 or M4 meet FCC requirements for hearing aid device compatibility and are likely to generate less interference noise to hearing aid devices than unrated phones. (M4 is the better/higher of the two ratings.) T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing aid device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. (T4 is the better/higher of the two ratings. Note that not all hearing aid devices have telecoils in them.) A combination of M-rating and T-rating defines the final HAC-rating and is a deciding factor in selecting wireless phones for people with hearing problems. A HAC-compliant phone could be rated: M3/T3, M3/T4, M4/T3, or M4/T4. Hearing aid devices may also be measured for immunity to interference noise from wireless phones and should have ratings similar to phones. Ask your hearing healthcare professional for the rating of your hearing aid. Add the rating of your hearing aid device and your phone to determine probable usability: any combined rating equal to or greater than six offers excellent use, any combined rating equal to five is considered normal use, or any combined rating equal to four is considered usable. Thus, if you pair an M3 hearing aid with an M3 phone, you will have a combined rating of six for “excellent use.” T ratings can be combined in the same manner.

To find out more information regarding hearing aid compatibility for handset models, please visit: Global Accessibility Reporting Initiative (www.gari.info).

Device List.  This table lists the hearing aid compatibility ratings for currently available Gen Mobile phones. Because user experiences are varied and highly individualized, Gen Mobile recommends customers try several hearing aid compatible phones to determine which phone will work best for them.

This list was last updated January 2021.

Manufacturer Model Name Make & Model FCC ID M Rating T Rating
Alcatel
 Cinch
Alcatel Cinch
RAD556
M3
T4
Alcatel
 Dawn
Alcatel Dawn
2ACCJB053
M4
T3
Alcatel
 Fling
Alcatel Fling
RAD556
M3
N/A
Alcatel
 Go Flip
Alcatel Go Flip
2ACCJN010
M4
T3
Alcatel
 One Touch Fling
Alcatel One Touch Fling
RAD506
M4
T4
Apple
 iPhone 4S
Apple iPhone 4S
BCG-E2430A
M3
T3
Apple
 iPhone 5
Apple iPhone 5
BCGE2599A
M3
T4
Apple
 iPhone 5C
Apple iPhone 5C
BCG-E2644A
M3
T4
Apple
 iPhone 5S
Apple iPhone 5S
BCG-E2642A
M3
T4
Apple
 iPhone 6
Apple iPhone 6
BCG-E2816A
M3
T4
Apple
 iPhone 6 Plus
Apple iPhone 6 Plus
BCG-E2817A
M3
T4
Apple
 iPhone 6S
Apple iPhone 6S
BCG-E2946A
M3
T4
Apple
 iPhone 6S Plus
Apple iPhone 6S Plus
BCG-E2944A
M3
T4
Apple
 iPhone 7
Apple iPhone 7
BCG-E3091A
M3
T4
Apple
 iPhone 7 Plus
Apple iPhone 7 Plus
BCG-E3087A
M3
T4
Apple
 iPhone 8
Apple iPhone 8
BCG-E3174A
M3
T4
Apple
 iPhone 8 Plus
Apple iPhone 8 Plus
BCG-E3160A
M3
T4
Apple
 iPhone SE
Apple iPhone SE
BEG-E3042A
M3
T4
Apple
 iPhone X
Apple iPhone X
BCG-E3161A
M3
T4
Coolpad
Arise
Coolpad Arise
R38YL5560S
M4
T4
Coolpad
Illumina
Coolpad Illumina
R38YL3310A
M4
T3
Google
Pixel
Google Pixel
NM8G2PW4100
M4
T4
Google
Pixel 2 XL
Google Pixel 2 XL
ZNFG011C
M4
T3
HTC
EVO
HTC EVO
NM8PC36100
M3
T3
HTC
One A9
HTC One A9
NM82PQ9300
M3
T3
HTC
One SV
HTC One SV
NM8PL8012 0
M4
T3
Kazuna
eTalk
Kazuna eTalk
2ASCR-KAZUNA
M4
T4
Kyocera
Adreno S2400
Kyocera Adreno S2400
OVF-K33BI01
M3
T4
Kyocera
 Brio
Kyocera Brio
V65S3015
M4
T4
Kyocera
 Domino
Kyocera Domino
OVFK33BIC04
M4
T4
Kyocera
 DuraCore
Kyocera DuraCore
V65E4210
M4
T4
Kyocera
 DuraMax
Kyocera DuraMax
V65E4255
M4
T4
Kyocera
 DuraPlus
Kyocera DuraPlus
V65E4233
M4
T4
Kyocera
 DuraXT
Kyocera DuraXT
V65E4255
M4
T4
Kyocera
 DuraXTP
Kyocera DuraXTP
V65E4281
M4
T4
Kyocera
 Hydro
Kyocera Hydro
V65C5170
M4
T4
Kyocera
 Hydro Edge
Kyocera Hydro Edge
V65C5215
M4
T4
Kyocera
 Hydro Reach
Kyocera Hydro Reach
V65C6743
M4
T4
Kyocera
 Kona
Kyocera Kona
V65S2151
M4
T4
Kyocera
 Loft
Kyocera Loft
OVF-K5301
M4
T4
Kyocera
 Rally
Kyocera Rally
V65S1370
M3
T3
Kyocera
 S2100 Luno
Kyocera S2100 Luno
OVF-K5502
M4
T4
Kyocera
 Torque XT
Kyocera Torque XT
V65E6710
M4
T3
Kyocera
 Verve
Kyocera Verve
V65S3150
M4
T3
LG
 Flare
LG Flare
BEJLX160
M4
N/A
LG
 G3
LG G3
ZNFLS990
M4
T3
LG
 G4
LG G4
ZNFUS991
M3
T3
LG
 G5
LG G5
ZNFH820
M3
T3
LG
 G6
LG G6
ZNFH871
M4
T3
LG
 K3
LG K3
ZNFLS450
M3
T3
LG
 K40
LG K40
ZNFX420QM
M3
T3
LG
 LX295
LG LX295
BEJLX295
M3
T4
LG
 LX400
LG LX400
BEJLX400
M3
T3
LG
 Muziq
LG Muziq
BEJLX570
M4
T4
LG
 Optimus S
LG Optimus S
BEJLS670
M4
T4
LG
 Revere VN150
LG Revere VN150
BEJVN150
M4
T4
LG
 Rumor Scoop
LG Rumor Scoop
BEJLX260
M3
T3
LG
 Saber
LG Saber
BEJUN200
M4
T4
LG
 Stylo 2
LG Stylo 2
ZNFLS775
M3
T4
LG
 Stylo 3
LG Stylo 3
ZNFLS777
M3
T3
LG
 Tribute 2
LG Tribute 2
ZNFLS665
M4
T4
LG
 Tribute Dynasty
LG Tribute Dynasty
ZNFSP200
M4
T3
LG
 Tribute HD
LG Tribute HD
ZNFLS676
M3
T3
LG
 V40 ThinQ
LG V40 ThinQ
ZNFV405UA
M4
T3
LG
 VM-101
LG VM-101
BEJVM101
M4
T4
LG
 Xpower
LG Xpower
ZNFLS755
M3
T4
Motorola
 Moto E (2nd)
Motorola Moto E (2nd)
IHDT56QC7
M3
T3
Motorola
 Moto E4
Motorola Moto E4
IHDT56WC1
M3
T3
Motorola
 Moto G
Motorola Moto G
IHDT56QG1
M4
T3
Motorola
 Moto G4
Motorola Moto G4
IHDR56VA5
M4
T4
Motorola
 Rambler
Motorola Rambler
IHDT56LQ1
M4
T4
Motorola
 RAZR V3C
Motorola RAZR V3C
IHDT56HJ1
M3
T3
Motorola
 RAZR VE20
Motorola RAZR VE20
IHDT56JM1
M4
T4
Motorola
 Renegade V950
Motorola Renegade V950
IHDT56JA1
M4
T4
Motorola
 SLVR
Motorola SLVR
IHDT56GQ1
M4
T4
Motorola
 W385
Motorola W385
IHDT56HC1
M4
T4
Motorola
 XPRT
Motorola XPRT
IHDP56LK1
M3
T3
Palm
Pre
Palm Pre
O8F-CASC
M4
T3
Pantech
Wrangler
Pantech Wrangler
U46‐CDM2080
M3
T3
Samsung
 Ace
Samsung Ace
A3LSPHA900
N/A
N/A
Samsung
 Array
Samsung Array
A3LSPHM3 90
M3
T4
Samsung
 Convoy
Samsung Convoy
A3LSCHU640
M4
T4
Samsung
 Convoy 2
Samsung Convoy 2
A3LSCHU660
M4
T4
Samsung
 Convoy 3
Samsung Convoy 3
A3LSCHU680
M4
T4
Samsung
 Convoy 4
Samsung Convoy 4
A3LSMB690V
M3
T4
Samsung
 Entro
Samsung Entro
A3LSPHM270
M4
T4
Samsung
 Epic
Samsung Epic
A3LSPHD700
M4
T4
Samsung
 Galaxy A6
Samsung Galaxy A6
A3LSMA600P
M4
T3
Samsung
 Galaxy J3 Emerge
Samsung Galaxy J3 Emerge
A3LSMJ327P
M3
T3
Samsung
 Galaxy Note 5
Samsung Galaxy Note 5
A3LSMN920P
M4
T3
Samsung
 Galaxy Prevail
Samsung Galaxy Prevail
A3LSPHM820
M4
T4
Samsung
 Galaxy Rush
Samsung Galaxy Rush
A3LSPHM830
M4
T4
Samsung
 Galaxy S III
Samsung Galaxy S III
A3LSPHL710
M4
T4
Samsung
 Galaxy S5
Samsung Galaxy S5
A3LSMG900F
M3
T3
Samsung
 Galaxy S6
Samsung Galaxy S6
A3LSMG920V
M4
T3
Samsung
 Galaxy S7
Samsung Galaxy S7
A3LSMG930F
M4
T3
Samsung
 Galaxy S7 Edge
Samsung Galaxy S7 Edge
A3LSMG935F
M4
T3
Samsung
 Galaxy S8
Samsung Galaxy S8
A3LSMG950F
M4
T3
Samsung
 Galaxy S8 Plus
Samsung Galaxy S8 Plus
A3LSMG950F
M4
T3
Samsung
 Galaxy S9
Samsung Galaxy S9
A3LSMG960U
M4
T3
Samsung
 Galaxy S9 Plus
Samsung Galaxy S9 Plus
A3LSMG965U
M4
T3
Samsung
 Gusto
Samsung Gusto
A3LSCHU360 
M4
T4
Samsung
 J7 Refine
Samsung J7 Refine
A3LSMJ737A
M3
T3
Samsung
 M220
Samsung M220
A3LSPHM220
M4
T4
Samsung
 M240
Samsung M240
A3LSPHM240
M4
T4
Samsung
 M300
Samsung M300
A3LSPHM300
M4
T4
Samsung
 M320
Samsung M320
A3LSPHM320
M4
T4
Samsung
 M360
Samsung M360
A3LSPHM360
M4
T4
Samsung
 M400
Samsung M400
A3LSPHM400
M4
T4
Samsung
 M500
Samsung M500
A3LSPHM500
M4
T4
Samsung
 M520
Samsung M520
A3LSPHM520
M4
N/A
Samsung
 Mantra
Samsung Mantra
A3LSPHM340
M4
T4
Samsung
 Replenish
Samsung Replenish
A3LSPHM580
M4
T3
Samsung
 Restore 
Samsung Restore 
A3LSPHM570
M4
T3
Samsung
 Slash
Samsung Slash
A3LSPHM310
M4
T4
Samsung
 SPH-A640
Samsung SPH-A640
A3LSPHA640S
M3
N/A
Samsung
 SPH-M510
Samsung SPH-M510
A3LSPHM510
M3
N/A
Samsung
 SPH-M610
Samsung SPH-M610
A3LSPHM610
M4
N/A
Samsung
 Transform Ultra
Samsung Transform Ultra
A3LSPHM930
M4
N/A
Sanyo
 Katana
Sanyo Katana
AEZSCP3800
M4
T4
Sanyo
 Pro-700
Sanyo Pro-700
AEZSCPPRO700
M4
T4
Sanyo
 SCP-3200
Sanyo SCP-3200
AEZSCP-32H
M4
T4
Sanyo
 Taho
Sanyo Taho
V65E4100
M4
T4
Sanyo
 Vero
Sanyo Vero
V65SCP-3820
M4
T4
Unimax
U683CL
Unimax U683CL
P46-U683CL
M3
T4
ZTE
 Blade Max 2
ZTE Blade Max 2
SRQ-Z6410S
M4
T3
ZTE
 Cymbal Z-320
ZTE Cymbal Z-320
SRQ-Z320
M4
T4
ZTE
 Flash
ZTE Flash
Q78-ZTEN9500
M4
T4
ZTE
 Max XL
ZTE Max XL
SRQ-N9517 
M4
T3
ZTE
 Quest
ZTE Quest
SRQ-ZTEN817
M4
T3
ZTE
 Quest 5
ZTE Quest 5
SRQ-Z3351S
M4
T3

TTY (also known as TDD or Text Telecommunication Device) is a telecommunications device that allows people who are deaf, hearing-impaired, or who have speech or language disabilities to communicate by telephone. If you have a digital wireless device that is TTY-compatible, you can make calls, including 911 calls, with a TTY.