Call *611 with your Gen Mobile phone or (833) 528-1380 or click here to chat with us to activate your plan renewal or add-on immediately. Please have your order number and phone number ready for our customer care representative.
† To get 4G LTE speed, you must have a 4G LTE capable device and SIM. Actual availability, coverage, and speed may vary. LTE is a trademark of ETSI.
1 Individual SMS texts only (no MMS, including images, videos, and group messages)
* Gen Mobile’s wireless network services are provided on the Nationwide Sprint® Network.
* Sprint provides wireless service as the underlying network carrier only. Gen Mobile is responsible to its subscribers for service. Please call Gen Mobile with any questions or comments about services.