Get MORE mobile for LESS

$84 Big Screen Smartphone with FIRST MONTH SERVICE FREE

Includes Unlimited Calling to 100+ Countries, Global Text and 1GB 4G LTE

Get MORE mobile for Less

Includes 300 Mins & 1GB 4G LTE

No contract required. Offer good while supplies last.

No contract required. Offer good while supplies last.

Get MORE mobile for LESS

$84 Big Screen Smartphone with FIRST MONTH SERVICE FREE

Includes Unlimited Calling to 100+ Countries, Global Text and 1GB 4G LTE

No contract required. Offer good while supplies last.

See More Plans +

Choose Your Plan

$5/mo

 

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$5/mo

 

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (with data)

300 Minutes

Unlimited USA and International Text

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (with data)

Unlimited USA Calling

Unlimited USA and International Text

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (unlimited talk)

Unlimited USA Calling

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (unlimited talk)

Unlimited USA Calling

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$15/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$15/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$20/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

2GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$20/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

2GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$25/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

3GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$25/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

3GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

See More Plans +

Choose Your Plan

$5/mo

 

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$5/mo

 

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (with data)

300 Minutes

Unlimited USA and International Text

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (with data)

300 Minutes

Unlimited USA and International Text

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (unlimited talk)

Unlimited USA Calling

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$10/mo (unlimited talk)

Unlimited USA Calling

Unlimited USA and International Text

 

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$15/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$15/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

1GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$20/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

2GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$20/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

2GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$25/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

3GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

$25/mo

Unlimited USA Calling

Unlimited Calling to 100+ Countries

Unlimited USA and International Text

$2 International Credit

3GB 4G LTE

Already have a Sprint, Boost or Virgin phone?

ACTIVATE NOW 

  • What's
    Included

  • Details

  • FAQs
  • 100+
    Countries

Here's What You Get

Gen Mobile gives you premium wireless at a fraction of the usual cost.

7 Day Risk Free Trial

If you are not satisfied for whatever reason, we'll refund your plan within 7 days from the date your service was activated. No questions asked!

No Contact $15 Plan

This unlimited calling to 100+ countries, global text, and 1GB plan is renewable for $15 per month. No contracts, no gimmicks, no nonsense!

High Speed Data

We bring you nationwide 4G LTE service without compromising on network, speed, or quality.  

Nationwide Coverage

Gen Mobile’s wireless network services are provided on the Sprint® Nationwide Network.

Unlimited Global Texting

All Gen Mobile plans allow you to text locations around the world without an extra charge. ­That’s right, text away!  

Gen Mobile Care App

Our free easy-to-use self-service app allows you to track usage, make payments, change plans, and add data, minutes or int'l credit anytime!

  • Keep your number or get a new one.
  • 7-Day Risk Free Trial - If your not happy, we give you your money back - no questions asked!
  • All plans expires in 30 days. You can renew the $15 Plan at the same price every month.
  • The $15 Plan includes FREE International Calls to 100+ Countries. See 100+ Countries tab for full list.
  • All plans include Unlimited Global Text service*. Send messages all around the world.
  • Our 15 day text* freebie allows customers to use their phone for unlimited global text up to 15 days after your service plan expires. Sometimes you forget to pay your bill, or you need a few extra days. Hey, life happens, we get it, and we don’t want you to miss important messages during that time.
  • Feel free to turn your phone into a mobile hotspot and tether away - no restrictions!
  • 1GB of 4G LTEdata per month. If you need more, you can purchase 500MB for $5 at any time by calling us or using our free Gen Mobile Care app.
  • Wireless services delivered on the fast and reliable Nationwide Sprint® 4G LTE Network.
  • International credit can be purchased at any time for countries not on the 100+ unlimited list.  Click here to view international rates.

†To get 4G LTE speed, you must have a 4G LTE capable device and SIM. Actual availability, coverage, and speed may vary. LTE is a trademark of ETSI. *You must have available data to receive multimedia messages (MMS), including images, videos, and group messages.

Gen Mobile's wireless services run on the Sprint® Nationwide Network.

To get fast and reliable coverage make sure to check your coverage.

Can I keep my phone number?

Yes, after you purchase your phone and plan, you just need to provide us your phone number, account number and PIN code from your current carrier during the activation process. You will receive an email after checkout with instructions on how to provide us this information.

Can I get a new phone number with Gen Mobile?

Yes, you can request a new number during the activation process. A new number will auto generate based on your requested zip code and availability in your particular area code. You will receive an email after checkout with instructions on how you can provide us your requested zip code.

How does the online 7 day risk-free trial work?

If you are not happy for any reason in the first 7 days your service plan is activated, Gen Mobile will refund your plan and activation fee. No questions asked! The 7 day risk-free trial only applies to customers who purchased their service plan on genmobile.com. Service plans purchased from authorized distributors do not qualify for the 7 day risk-free trial. Check with the authorized distributor to see if they have any service plan refund policies.

Getting your money back is hassle-free. To request your 7 day risk-free trial refund, just call Customer Care at (833) 528-1380 within 7 days from the date your service plan is activated to open a Return Merchandise Authorization ("RMA") ticket. Please make sure to have your order number, ESN/IMEI number (if applicable), and phone number handy when calling.

What is the return policy for phones purchased from your website?

You have (30) days from the date your phone was delivered to return it to Gen Mobile for a repair, exchange, or refund. This return policy does not cover any water and/or accidental physical damage caused by you; and does not cover any normal wear-and-tear cosmetic or aging damage.
To repair, exchange, or return your phone, please call Customer Care at (833) 528-1380 to open a Return Merchandise Authorization ("RMA") ticket. Please make sure to have your order number, ESN/IMEI number (if available), and phone number handy when calling.
There is a fifteen (15%) restocking fee for phones returned. Restocking fee does not apply to out-of-box defects. Any unused Services will be credited upon shipment of the replacement or repaired equipment. Services and activation fee will be refunded under the 7 day risk free trial (see our 7 day risk-free trial in the FAQ listed above).

Why are prices so low? What's the catch?

There's no catch with Gen Mobile. We believe saving money should be easy and hassle-free. Other carriers offer low cost wireless options but require you to use Voice Over IP (VOIP) calling which has poor sound quality; make you buy three months up front; or charge you an introductory price that expires after a few months. Gen Mobile leverages the latest online technologies to bring you the absolute lowest prices on wireless without all the gimmicks.

What if I need more data or minutes?

You can buy 500MB of 4G LTE data for $5 or 500 minutes for $5 at any time. You can also change to a plan that has data or minutes at any time. Just call Customer Care or use our free Gen Mobile Care app to purchase add-ons or to change your plan.

Can I change my plan?

Yes, you can change your plan at any time using our free Gen Mobile Care app or by calling Customer Care. Gen Mobile give you the flexibility to upgrade to a higher plan or downgrade to a lower plan.

How much is my plan next month?

Your plan price stays the same every month unless you upgrade to a higher plan or downgrade to a lower plan.

Do I need to unlock my phone?

You will need to unlocked your phone prior to activating your Gen Mobile service.

The best way to determine if your phone is unlocked is by calling your current carrier and asking them to verify your phone’s status. You will most likely need to provide your account password and your phone’s IMEI number. You can get the IMEI on most phones by dialing *#06# on your keypad, or checking in your phone settings.

What if I already have a Sprint, Boost or Virgin phone? Can I bring this phone?

Yes, all Sprint, Boost, and Virgin Mobile phones can be activated on the Gen Mobile network as long as it is free of contract and has no unpaid balance. Your Sprint, Boost, or Virgin phone should already include a Gen Mobile compatible SIM card*. After you purchase your plan, a Gen Mobile care representative will reach out to walk you through the activation steps. You can also call 1-833-528-1380 and a Gen Mobile customer care representative can assist you with immediate activation. Click here to activate your Sprint, Boost, or Virgin Mobile phone.

*To order a replacement SIM, click here to determine which SIM Kit (A, B or C) you need to order. If you need a SIM for a Sprint phone that is not listed, please call 1-833-528-1830.

Can I make international calls?

For plans $10 and under, international credit can be purchased at any time by calling Customer Care or by using the Gen Mobile Care app. Click here to view international rates. Plans $15 and up include unlimited calling to 100+ countries. You can also purchase international credit to make calls outside the 100+ countries.

100+ Countries List

(M) = Includes Mobile


Algeria

American Samoa (M)

Andorra (M)

Angola

Argentina (M)

Armenia

Aruba

Australia (M)

Bahamas

Bahrain

Bangladesh (M)

Belgium

Bermuda (M)

Bhutan (M)

Bolvia

Botswana

Brazil (M)

Brunei (M)

Bulgaria

Cambodia (M)

Canada (M)

Cayman Islands

Chile (M)

China (M)

Colombia (M)

Costa Rica (M)

Croatia (M)

Curacao

Cyprus (M)

Czech Republic (M)

Denmark (M)

Dominican Republic

Egypt

Estonia

Faroe Islands (M)

France (M)

Laos (M)

Liechtenstein

Luxembourg (M)

Macao (M)

Malaysia (M)

Malta (M)

Mariana Islands (M)

Martinique (M)

Mauritius (M)

Mayotte Island (M)

Mexico (M)

Monaco

Mongolia (M)

Morocco

Mozambique

Namibia (M)

Nepal 

New Zealand (M)

Nigeria

Norway (M)

Oman

Pakistan (M)

Panama

Paraguay (M)

Peru (M)

Poland

Portugal

Puerto Rico (M)

Reunion Island (M)

Romania (M)

Russia

San Marino

Saudi Arabia

Singapore (M)

Slovakia (M)

South Korea (M)

French Guiana (M)

Germany (M)

Gibraltar

Greece

Guadeloupe (M)

Guam (M)

Guatemala

Hong Kong (M)

Hungary (M)

Iceland (M)

India (M)

Indonesia (M)

Ireland (M)

Israel (M)

Italy

Japan (M)

Kazakhstan (M)

Kuwait (M)

Spain (M)

Swaziland

Sweden (M)

Switzerland

Taiwan (M)

Thailand (M)

Turkey

United Kingdom (M)

Uruguay (M)

US Virgin Islands (M)

Uzbekistan

Venezuela

Vietnam (M)

Zimbabwe

  • What's
    Included

  • Details

  • FAQs
  • 100+
    Countries

Here's What You Get

Gen Mobile gives you premium wireless at a fraction of the usual cost.

7 Day Risk Free Trial

If you are not satisfied for whatever reason, we'll refund your plan within 7 days from the date your service was activated. No questions asked!

No Contact $15 Plan

This unlimited calling to 100+ countries, global text, and 1GB plan is renewable for $15 per month. No contracts, no gimmicks, no nonsense!

High Speed Data

We bring you nationwide 4G LTE service without compromising on network, speed, or quality.  

Nationwide Coverage

Gen Mobile’s wireless network services are provided on the Sprint® Nationwide Network.

Unlimited Global Texting

All Gen Mobile plans allow you to text locations around the world without an extra charge. ­That’s right, text away!  

Gen Mobile Care App

Our free easy-to-use self-service app allows you to track usage, make payments, change plans, and add data, minutes or int'l credit anytime!

  • Keep your number or get a new one.
  • 7-Day Risk Free Trial - If your not happy, we give you your money back - no questions asked!
  • All plans expires in 30 days. You can renew the $15 Plan at the same price every month.
  • The $15 Plan includes FREE International Calls to 100+ Countries. See 100+ Countries tab for full list.
  • All plans include Unlimited Global Text service*. Send messages all around the world.
  • Our 15 day text* freebie allows customers to use their phone for unlimited global text up to 15 days after your service plan expires. Sometimes you forget to pay your bill, or you need a few extra days. Hey, life happens, we get it, and we don’t want you to miss important messages during that time.
  • Feel free to turn your phone into a mobile hotspot and tether away - no restrictions!
  • 1GB of 4G LTEdata per month. If you need more, you can purchase 500MB for $5 at any time by calling us or using our free Gen Mobile Care app.
  • Wireless services delivered on the fast and reliable Nationwide Sprint® 4G LTE Network.
  • International credit can be purchased at any time for countries not on the 100+ unlimited list.  Click here to view international rates.

†To get 4G LTE speed, you must have a 4G LTE capable device and SIM. Actual availability, coverage, and speed may vary. LTE is a trademark of ETSI. *You must have available data to receive multimedia messages (MMS), including images, videos, and group messages.

Gen Mobile's wireless services run on the Sprint® Nationwide Network.

To get fast and reliable coverage make sure to check your coverage.

Can I keep my phone number?

Yes, after you purchase your phone and plan, you just need to provide us your phone number, account number and PIN code from your current carrier during the activation process. You will receive an email after checkout with instructions on how to provide us this information.

Can I get a new phone number with Gen Mobile?

Yes, you can request a new number during the activation process. A new number will auto generate based on your requested zip code and availability in your particular area code. You will receive an email after checkout with instructions on how you can provide us your requested zip code.

How does the online 7 day risk-free trial work?

If you are not happy for any reason in the first 7 days your service plan is activated, Gen Mobile will refund your plan and activation fee. No questions asked! The 7 day risk-free trial only applies to customers who purchased their service plan on genmobile.com. Service plans purchased from authorized distributors do not qualify for the 7 day risk-free trial. Check with the authorized distributor to see if they have any service plan refund policies.

Getting your money back is hassle-free. To request your 7 day risk-free trial refund, just call Customer Care at (833) 528-1380 within 7 days from the date your service plan is activated to open a Return Merchandise Authorization ("RMA") ticket. Please make sure to have your order number, ESN/IMEI number (if applicable), and phone number handy when calling.

What is the return policy for phones purchased from your website?

You have (30) days from the date your phone was delivered to return it to Gen Mobile for a repair, exchange, or refund. This return policy does not cover any water and/or accidental physical damage caused by you; and does not cover any normal wear-and-tear cosmetic or aging damage.
To repair, exchange, or return your phone, please call Customer Care at (833) 528-1380 to open a Return Merchandise Authorization ("RMA") ticket. Please make sure to have your order number, ESN/IMEI number (if available), and phone number handy when calling.
There is a fifteen (15%) restocking fee for phones returned. Restocking fee does not apply to out-of-box defects. Any unused Services will be credited upon shipment of the replacement or repaired equipment. Services and activation fee will be refunded under the 7 day risk free trial (see our 7 day risk-free trial in the FAQ listed above).

Why are prices so low? What's the catch?

There's no catch with Gen Mobile. We believe saving money should be easy and hassle-free. Other carriers offer low cost wireless options but require you to use Voice Over IP (VOIP) calling which has poor sound quality; make you buy three months up front; or charge you an introductory price that expires after a few months. Gen Mobile leverages the latest online technologies to bring you the absolute lowest prices on wireless without all the gimmicks.

What if I need more data or minutes?

You can buy 500MB of 4G LTE data for $5 or 500 minutes for $5 at any time. You can also change to a plan that has data or minutes at any time. Just call Customer Care or use our free Gen Mobile Care app to purchase add-ons or to change your plan.

Can I change my plan?

Yes, you can change your plan at any time using our free Gen Mobile Care app or by calling Customer Care. Gen Mobile give you the flexibility to upgrade to a higher plan or downgrade to a lower plan.

How much is my plan next month?

Your plan price stays the same every month unless you upgrade to a higher plan or downgrade to a lower plan.

Do I need to unlock my phone?

You will need to unlocked your phone prior to activating your Gen Mobile service.

The best way to determine if your phone is unlocked is by calling your current carrier and asking them to verify your phone’s status. You will most likely need to provide your account password and your phone’s IMEI number. You can get the IMEI on most phones by dialing *#06# on your keypad, or checking in your phone settings.

What if I already have a Sprint, Boost or Virgin phone? Can I bring this phone?

Yes, all Sprint, Boost, and Virgin Mobile phones can be activated on the Gen Mobile network as long as it is free of contract and has no unpaid balance. Your Sprint, Boost, or Virgin phone should already include a Gen Mobile compatible SIM card*. After you purchase your plan, a Gen Mobile care representative will reach out to walk you through the activation steps. You can also call 1-833-528-1380 and a Gen Mobile customer care representative can assist you with immediate activation. Click here to activate your Sprint, Boost, or Virgin Mobile phone.

*To order a replacement SIM, click here to determine which SIM Kit (A, B or C) you need to order. If you need a SIM for a Sprint phone that is not listed, please call 1-833-528-1830.

Can I make international calls?

For plans $10 and under, international credit can be purchased at any time by calling Customer Care or by using the Gen Mobile Care app. Click here to view international rates. Plans $15 and up include unlimited calling to 100+ countries. You can also purchase international credit to make calls outside the 100+ countries.

100+ Countries List

(M) = Includes Mobile


Algeria

American Samoa (M)

Andorra (M)

Angola

Argentina (M)

Armenia

Aruba

Australia (M)

Bahamas

Bahrain

Bangladesh (M)

Belgium

Bermuda (M)

Bhutan (M)

Bolvia

Botswana

Brazil (M)

Brunei (M)

Bulgaria

Cambodia (M)

Canada (M)

Cayman Islands

Chile (M)

China (M)

Colombia (M)

Costa Rica (M)

Croatia (M)

Curacao

Cyprus (M)

Czech Republic (M)

Denmark (M)

Dominican Republic

Egypt

Estonia

Faroe Islands (M)

France (M)

French Guiana (M)

Germany (M)

Gibraltar

Greece

Guadeloupe (M)

Guam (M)

Guatemala

Hong Kong (M)

Hungary (M)

Iceland (M)

India (M)

Indonesia (M)

Ireland (M)

Israel (M)

Italy

Japan (M)

Kazakhstan (M)

Kuwait (M)

Laos (M)

Liechtenstein

Luxembourg (M)

Macao (M)

Malaysia (M)

Malta (M)

Mariana Islands (M)

Martinique (M)

Mauritius (M)

Mayotte Island (M)

Mexico (M)

Monaco

Mongolia (M)

Morocco

Mozambique

Namibia (M)

Nepal 

New Zealand (M)

Nigeria

Norway (M)

Oman

Pakistan (M)

Panama

Paraguay (M)

Peru (M)

Poland

Portugal

Puerto Rico (M)

Reunion Island (M)

Romania (M)

Russia

San Marino

Saudi Arabia

Singapore (M)

Slovakia (M)

South Korea (M)

Spain (M)

Swaziland

Sweden (M)

Switzerland

Taiwan (M)

Thailand (M)

Turkey

United Kingdom (M)

Uruguay (M)

US Virgin Islands (M)

Uzbekistan

Venezuela

Vietnam (M)

Zimbabwe

Algeria

American Samoa (M)

Andorra (M)

Angola

Argentina (M)

Armenia

Aruba

Australia (M)

Bahamas

Bahrain

Bangladesh (M)

Belgium

Bermuda (M)

Bhutan (M)

Bolvia

Botswana

Brazil (M)

Brunei (M)

Bulgaria

Cambodia (M)

Canada (M)

Cayman Islands

Chile (M)

China (M)

Colombia (M)

Costa Rica (M)

Croatia (M)

Curacao

Cyprus (M)

Czech Republic (M)

Denmark (M)

Dominican Republic

Egypt

Estonia

Faroe Islands (M)

France (M)

Laos (M)

Liechtenstein

Luxembourg (M)

Macao (M)

Malaysia (M)

Malta (M)

Mariana Islands (M)

Martinique (M)

Mauritius (M)

Mayotte Island (M)

Mexico (M)

Monaco

Mongolia (M)

Morocco

Mozambique

Namibia (M)

Nepal 

New Zealand (M)

Nigeria

Norway (M)

Oman

Pakistan (M)

Panama

Paraguay (M)

Peru (M)

Poland

Portugal

Puerto Rico (M)

Reunion Island (M)

Romania (M)

Russia

San Marino

Saudi Arabia

Singapore (M)

Slovakia (M)

South Korea (M)

French Guiana (M)

Germany (M)

Gibraltar

Greece

Guadeloupe (M)

Guam (M)

Guatemala

Hong Kong (M)

Hungary (M)

Iceland (M)

India (M)

Indonesia (M)

Ireland (M)

Israel (M)

Italy

Japan (M)

Kazakhstan (M)

Kuwait (M)

Spain (M)

Swaziland

Sweden (M)

Switzerland

Taiwan (M)

Thailand (M)

Turkey

United Kingdom (M)

Uruguay (M)

US Virgin Islands (M)

Uzbekistan

Venezuela

Vietnam (M)

Zimbabwe


  • What's Included

  • Details

  • FAQs

  • 100+ Countries

Here's What You Get

Gen Mobile gives you premium wireless at a fraction of the usual cost.

7 Day Risk Free Trial

If you are not satisfied for whatever reason, we'll refund your plan within 7 days from the date your service was activated. No questions asked!

No Contract $15 Plan

This unlimited calling to 100+ countries, global text, and 1GB plan is renewable for $15 per month. No contracts, no gimmicks, no nonsense!

7 Day Risk Free Trial

We bring you nationwide 4G LTE service without compromising on network, speed, or quality.  

Nationwide Coverage

Gen Mobile’s wireless network services are provided on the Sprint® Nationwide Network.

Unlimited Global Texting

All Gen Mobile plans allow you to text locations around the world without an extra charge. ­That’s right, text away!  

Gen Mobile Care App

Our free easy-to-use self-service app allows you to track usage, make payments, change plans, and add data, minutes or int'l credit anytime!

  • Keep your number or get a new one.
  • 7-Day Risk Free Trial - If your not happy, we give you your money back - no questions asked!
  • All plans expires in 30 days. You can renew the $15 Plan at the same price every month.
  • The $15 Plan includes FREE International Calls to 100+ Countries. See 100+ Countries tab for full list.
  • All plans include Unlimited Global Text service*. Send messages all around the world.
  • Our 15 day text* freebie allows customers to use their phone for unlimited global text up to 15 days after your service plan expires. Sometimes you forget to pay your bill, or you need a few extra days. Hey, life happens, we get it, and we don’t want you to miss important messages during that time.
  • Feel free to turn your phone into a mobile hotspot and tether away - no restrictions!
  • 1GB of 4G LTEdata per month. If you need more, you can purchase 500MB for $5 at any time by calling us or using our free Gen Mobile Care app.
  • Wireless services delivered on the fast and reliable Nationwide Sprint® 4G LTE Network.
  • International credit can be purchased at any time for countries not on the 100+ unlimited list.  Click here to view international rates.

†To get 4G LTE speed, you must have a 4G LTE capable device and SIM. Actual availability, coverage, and speed may vary. LTE is a trademark of ETSI. *You must have available data to receive multimedia messages (MMS), including images, videos, and group messages.

Gen Mobile's wireless services run on the Sprint® Nationwide Network.

To get fast and reliable coverage make sure to check your coverage.

Can I keep my phone number?

Yes, after you purchase your phone and plan, you just need to provide us your phone number, account number and PIN code from your current carrier during the activation process. You will receive an email after checkout with instructions on how to provide us this information.

Can I get a new phone number with Gen Mobile?

Yes, you can request a new number during the activation process. A new number will auto generate based on your requested zip code and availability in your particular area code. You will receive an email after checkout with instructions on how you can provide us your requested zip code.

How does the online 7 day risk-free trial work?

If you are not happy for any reason in the first 7 days your service plan is activated, Gen Mobile will refund your plan and activation fee. No questions asked! The 7 day risk-free trial only applies to customers who purchased their service plan on genmobile.com. Service plans purchased from authorized distributors do not qualify for the 7 day risk-free trial. Check with the authorized distributor to see if they have any service plan refund policies.

Getting your money back is hassle-free. To request your 7 day risk-free trial refund, just call Customer Care at (833) 528-1380 within 7 days from the date your service plan is activated to open a Return Merchandise Authorization ("RMA") ticket. Please make sure to have your order number, ESN/IMEI number (if applicable), and phone number handy when calling.

What is the return policy for phones purchased from your website?

You have (30) days from the date your phone was delivered to return it to Gen Mobile for a repair, exchange, or refund. This return policy does not cover any water and/or accidental physical damage caused by you; and does not cover any normal wear-and-tear cosmetic or aging damage.
To repair, exchange, or return your phone, please call Customer Care at (833) 528-1380 to open a Return Merchandise Authorization ("RMA") ticket. Please make sure to have your order number, ESN/IMEI number (if available), and phone number handy when calling.
There is a fifteen (15%) restocking fee for phones returned. Restocking fee does not apply to out-of-box defects. Any unused Services will be credited upon shipment of the replacement or repaired equipment. Services and activation fee will be refunded under the 7 day risk free trial (see our 7 day risk-free trial in the FAQ listed above).

Why are prices so low? What's the catch?

There's no catch with Gen Mobile. We believe saving money should be easy and hassle-free. Other carriers offer low cost wireless options but require you to use Voice Over IP (VOIP) calling which has poor sound quality; make you buy three months up front; or charge you an introductory price that expires after a few months. Gen Mobile leverages the latest online technologies to bring you the absolute lowest prices on wireless without all the gimmicks.

What if I need more data or minutes?

You can buy 500MB of 4G LTE data for $5 or 500 minutes for $5 at any time. You can also change to a plan that has data or minutes at any time. Just call Customer Care or use our free Gen Mobile Care app to purchase add-ons or to change your plan.

Can I change my plan?

Yes, you can change your plan at any time using our free Gen Mobile Care app or by calling Customer Care. Gen Mobile give you the flexibility to upgrade to a higher plan or downgrade to a lower plan.

How much is my plan next month?

Your plan price stays the same every month unless you upgrade to a higher plan or downgrade to a lower plan.

Do I need to unlock my phone?

You will need to unlocked your phone prior to activating your Gen Mobile service.

The best way to determine if your phone is unlocked is by calling your current carrier and asking them to verify your phone’s status. You will most likely need to provide your account password and your phone’s IMEI number. You can get the IMEI on most phones by dialing *#06# on your keypad, or checking in your phone settings.

What if I already have a Sprint, Boost or Virgin phone? Can I bring this phone?

Yes, all Sprint, Boost, and Virgin Mobile phones can be activated on the Gen Mobile network as long as it is free of contract and has no unpaid balance. Your Sprint, Boost, or Virgin phone should already include a Gen Mobile compatible SIM card*. After you purchase your plan, a Gen Mobile care representative will reach out to walk you through the activation steps. You can also call 1-833-528-1380 and a Gen Mobile customer care representative can assist you with immediate activation. Click here to activate your Sprint, Boost, or Virgin Mobile phone.

*To order a replacement SIM, click here to determine which SIM Kit (A, B or C) you need to order. If you need a SIM for a Sprint phone that is not listed, please call 1-833-528-1830.

Can I make international calls?

For plans $10 and under, international credit can be purchased at any time by calling Customer Care or by using the Gen Mobile Care app. Click here to view international rates. Plans $15 and up include unlimited calling to 100+ countries. You can also purchase international credit to make calls outside the 100+ countries.

100+ Countries List

(M) = Includes Mobile


Algeria

American Samoa (M)

Andorra (M)

Angola

Argentina (M)

Armenia

Aruba

Australia (M)

Bahamas

Bahrain

Bangladesh (M)

Belgium

Bermuda (M)

Bhutan (M)

Bolvia

Botswana

Brazil (M)

Brunei (M)

Bulgaria

Cambodia (M)

Canada (M)

Cayman Islands

Chile (M)

China (M)

Colombia (M)

Costa Rica (M)

Croatia (M)

Curacao

Cyprus (M)

Czech Republic (M)

Denmark (M)

Dominican Republic

Egypt

Estonia

Faroe Islands (M)

France (M)

French Guiana (M)

Germany (M)

Gibraltar

Greece

Guadeloupe (M)

Guam (M)

Guatemala

Hong Kong (M)

Hungary (M)

Iceland (M)

India (M)

Indonesia (M)

Ireland (M)

Israel (M)

Italy

Japan (M)

Kazakhstan (M)

Kuwait (M)

Laos (M)

Liechtenstein

Luxembourg (M)

Macao (M)

Malaysia (M)

Malta (M)

Mariana Islands (M)

Martinique (M)

Mauritius (M)

Mayotte Island (M)

Mexico (M)

Monaco

Mongolia (M)

Morocco

Mozambique

Namibia (M)

Nepal 

New Zealand (M)

Nigeria

Norway (M)

Oman

Pakistan (M)

Panama

Paraguay (M)

Peru (M)

Poland

Portugal

Puerto Rico (M)

Reunion Island (M)

Romania (M)

Russia

San Marino

Saudi Arabia

Singapore (M)

Slovakia (M)

South Korea (M)

Spain (M)

Swaziland

Sweden (M)

Switzerland

Taiwan (M)

Thailand (M)

Turkey

United Kingdom (M)

Uruguay (M)

US Virgin Islands (M)

Uzbekistan

Venezuela

Vietnam (M)

Zimbabwe

LG Stylo 3 Features

Large Screen Smartphone at a Very Smart Price

5.7" Large HD Display


The LG Stylo 3's big screen makes writing and drawing with the stylus pen bright, vivid, and super fun! Capture brilliant moments with it's 13-megapixel rear camera, 5-megapixel front camera, and the 1080p video recorder in 30fps.

Faster Processor


The LG Stylo 3 sports a newer, faster chipset than its predecessor and is powered by a Qualcomm Snapdragon 435 processor clocked at 1.4GHz.

Brush Metal Finish


The brushed metal finish gives the LG Stylo 3 a sleek and polished look. It also includes a home button on the back with a fingerprint sensor and rear-firing speakers.

We are here to help!

Customer Care

1 (833) 528-1380

Everyday 8:00 a.m. to 6:00 p.m. PST

Send us an Email

Let's Start a Chat

Everyday 8:00 a.m. to 6:00 p.m. PST

Customer Care

1 (833) 528-1380

Everyday 8:00 a.m. to 6:00 p.m. PST

Send us an Email

Let's Start a Chat

Everyday 8:00 a.m. to 6:00 p.m. PST

Customer Care

1 (833) 528-1380

Everyday 8:00 a.m. to 6:00 p.m. PST

Send us an Email

Let's Start a Chat

Everyday 8:00 a.m. to 6:00 p.m. PST