Gen Mobile Lifeline Terms and Conditions

GEN MOBILE LIFELINE TERMS & CONDITIONS

Version July 2022

Please carefully read these Lifeline terms and conditions (“LL Terms & Conditions”) and Our (a) Terms & Conditions, (b) Consumer & Privacy Policies, (c) Gen Care App End User License Agreement; (d) Auto Pay Authorization, (e) ILD Consumer Agreement, (f) Global Unlimited Text Messaging, (g) Rate Plan, and (h) other terms,  rules, or policies as made available to You from time to time, which may apply to You when purchasing or using Our Gen Mobile-branded Lifeline products and/or services.  These LL Terms & Conditions may be amended or updated at any time and from time to time in Our sole and absolute discretion (effective immediately upon posting). 

When we say “We”, “Us”, “Our” or “Gen Mobile”, we mean DISH Wireless L.L.C. and when we say “You”, “Your”, and “User”, we mean a Gen Mobile-branded account holder or someone who uses our devices or services.

1. Lifeline Program. The Lifeline Program (“Lifeline”) is a government assistance program that provides discounted telephone services to eligible households funded by the Federal Universal Service Fund.  A household means adults and children who are living together at the same address as one economic unit. An economic unit includes all adults (persons at least 18 years old unless emancipated) contributing to and sharing the household’s income and expenses.  Only one discount per eligible household is permitted and is nontransferable to another person.  The discount is tied to a single, primary residential address.  You may transfer Your Lifeline discount from one carrier to another, but You cannot have this discount from multiple carriers.  Any household that violates the one discount per household rule or knowingly or willingly provides false information to obtain the Lifeline discount will lose its discount or will be banned from Lifeline and may be prosecuted by the government.

2. Applying for Lifeline. You must complete an application form, provide supporting documents that demonstrate their household meets the eligibility requirements, and certify under penalty of perjury that they comply with the Lifeline rules.  Gen Mobile and the National Verifier administered by the Universal Service Administrative Company (“USAC”) will determine whether You meet the eligibility requirements to participate in Lifeline.  If You are seeking to qualify for Lifeline as an eligible resident of Tribal lands, You must live on federally recognized Tribal lands.

Other features applicable to the plans:

[1] Standard terms and conditions apply to service.