Unlimited calling to 100+
destinations built into every plan.

Wi-Fi calling is a service for Android and iOS smartphones that lets you make and receive phone calls over a Wi-Fi connection. It’s a perfect solution in areas without good service reception. It's simple to use, with no separate application or login required. Wi-Fi calling is free when calling a number in the U.S., the U.S. Virgin Islands, or Puerto Rico. International rates still apply for international numbers.

Please note: If you use Wi-Fi calling, you will use your monthly minutes if you are not on an unlimited calling plan.. If you are trying to conserve your minutes, we recommend connecting to Wi-Fi and using calling apps such as WhatsApp, Line, Facebook, or WeChat.

Here is how you check whether your phone supports Wi-Fi calling:

• Android Phones: Wi-Fi calling is supported on most current Android phones. To check if your phone supports Wi-Fi calling, go to Settings to look for the Wi-Fi calling option.

• iOS Phones: Wi-Fi calling is available on iPhone 10 and newer models.

Please contact our Customer Care Team if you need help with Wi-Fi calling.

If you are on our $10 plan, enjoy unlimited calling to 100+ destinations as part of your plan features.  Click here to view the list of 100+ unlimited calling destinations. To make calls to international destinations beyond our unlimited 100+ destinations, purchase additional international talk credit add-ons in $5 increments through the MyGenMobile App or call our Customer Care Team. Click here to view international rates.

If you are on a plan $20 or higher, enjoy unlimited calling to 100+ destinations as part of your plan features.  Click here to view the list of 100+ unlimited calling destinations. To call international destinations outside of our 100+ destinations list, you can use your FREE $10 international talk credit. Once you use up your $10 international talk credit, you can purchase international talk credit add-ons in $5 increments through the MyGenMobile App or call our Customer Care Team. Click here to view international rates.

Note: Unlimited calling to 100+ destinations is for unlimited calls to the first 20 unique international phone numbers called per month.

Our $20, $30, $40 and $50 plans include roaming in Mexico and Canada.

If you are traveling abroad in Mexico and Canada, our plans $20 and higher plans include 250 minutes, 250 texts, and 2GB of data.

Yes, tethering/mobile hotspotting is available on all Gen Mobile plans. $10 to $40 plans can hotspot up to your monthly plan data balance. For example, the $20 plan includes 8GB of data, which can be used for tethering or surfing. The $50 plan includes 45GB of high-speed data, of which 10 GB can be used for tethering/mobile hotspot.

When your data plan balance runs out, your device can no longer be used as a Wi-Fi hotspot, and you won't be able to share data with any other device until your plan renews or unless you purchase add-on data.

Yes, plans $20 and up include 250 minutes, 250 text messages and 2GB of data per month when traveling abroad in Canada or Mexico.  

With Gen Mobile’s Unlimited Global Texting, you can text anyone in the United States and over 180 other international destinations as much as you want. Just be sure you're in the U.S. when sending and receiving texts. To send multimedia service (MMS) messages (i.e., audio, picture, or video), you must have data on your plan to support these messages.

Sending a Text Message to Someone in the United States

To send a text message to someone in the U.S., simply enter their 10-digit wireless phone number. (e.g. 111-555-2345)

Sending a Text Message to Someone Outside of the U.S.

To send an international text message to someone outside of the U.S., you must enter the international access code, followed by the country code and the mobile handset number. (e.g., 011-44-555-111-2222)

Receiving a Global Text

When you receive a global text message, the handset will display the international mobile number (including the appropriate international access code). You can reply to the message as usual; you will not have to enter the destination address or add the access code when replying.

Message Length

Global texts can be up to 160 characters.

International Destinations

Click here to search destinations that support Gen Mobile’s Unlimited Global Texting. Note: Texting to Canada is the same as texting a U.S. number. The country code is simply 1.

You can buy more data or international talk credit anytime or change to a plan with more data. Call Customer Care or use our free MyGenMobile App to purchase add-ons, upgrade or downgrade your plan.

Signing up for Gen Mobile is fast and easy! Simply choose a Gen Mobile phone or BYOP Activation kit, a service plan, and complete your online order. To get started, click here.