FAQs

* On Gen Mobile, you can choose between two of America’s largest CDMA or GSM networks. Gen Mobile offers nationwide 5G services on the nation's largest 5G GSM network. Our 5G GSM network is expanding and already covers close to 250 million Americans in more than 7,500 cities nationwide. No 5G signal goes farther or is more reliable indoors and out.

* Sprint provides wireless service as the underlying CDMA network carrier only. Gen Mobile is responsible to its subscribers for service. Please call Gen Mobile with any questions or comments about services.

* Sprint is a registered trademark of Sprint.

† To get 4G LTE speed, you must have a 4G LTE capable device and SIM. To get 5G coverage, you must have a 5G capable device and SIM. Actual availability, coverage, and speed may vary. LTE is a trademark of ETSI.

¹ Our 15 day text freebie only includes individual SMS texts (no MMS, including images, videos, and group messages).