Gen Mobile is excited to now offer plans on two of America's Largest 5G Networks! Introducing new plans with more data and more international for less. Choosing the plan and network that works best for you is now easier than ever!

Interested in becoming a Gen Mobile dealer? Click here to inquire.

 
NEW ANNOUNCEMENTS
  • MORE DATA! Our $20 to $40 plans now include more data, and the high-speed data for our $50 and $60 unlimited plans is now 45GB. This means more value for your customers and more potential for sales.
  • MORE COMPENSATION! You asked for more compensation, and Gen Mobile delivered. We’ve added the 6th Month MRC Spiff to our standard compensation. And our RTR refill discount is now 10%! Last but not least, we've increased our residual to 4% (month 5 to 24).
  • NEW SIM CARDS! Your distributor will notify you when you can order the new Gen Mobile SIM cards for the Orange, Rose, and Sky networks this month.
  • February Retailer Update! Click here to download the retailer update PDF. Click here for the retailer update PDF in Spanish. 
  • Watch our YouTube training videos and subscribe to our channel here. 

GENERAL QUESTIONS

Q1: How do I sign up to activate Gen Mobile?

To get more information and sign up to become a Gen Mobile Authorized Retailer, click here.

Q2: What phones are compatible with Gen Mobile?

Most Boost Mobile, T-Mobile, AT&T, Verizon, and GSM unlocked 5G/4G LTE devices are compatible with Gen Mobile service. To find out if your device is compatible, click here to use our device IMEI Checker tool.
 

Q3: Does the phone need to be unlocked?

Yes. Even if a phone is paid off, the original carrier may not have automatically unlocked it. To unlock a phone, the customer can call their original carrier to submit a request. Please note that it may take up to 48 hours before the phone is unlocked and ready to be activated on Gen Mobile. Visit genmobile.com/unlock for carrier-specific unlocking tips.

Q4: Why does Gen Mobile have three different SIM cards and which SIM card should I use?

All Gen Mobile plans can now be activated on three of the largest networks in the U.S. - Orange, Rose, and Sky. Enter the device IMEI into our IMEI Compatibility Checker tool to find out which network your device can be activated on. The SIM card you will use to activate Gen Mobile service is based on the network your phone is compatible with. Some phones are compatible with more than one network allowing you to choose the network that has the best coverage for your customer’s address.

Our Orange network SIM card is black and bears a small orange Gen Mobile icon on the back. These SIM cards will work on most Boost Mobile phones and certain GSM unlocked phones including many from Apple, Samsung, and Motorola. Our Orange network is the Boost Mobile Network and is the newest wireless network in the U.S. which offers 99% coverage nationwide. When the Orange network is unavailable, your service will automatically use the Rose network or the Sky network. By combining 3 of America’s top 5G networks, your customers will receive unparalleled coverage by choosing the Orange network.

SIM card with a red design and barcode on reverse side.

Our Rose network SIM card is red and bears a small rose Gen Mobile icon on the back. These SIM cards will work on T-Mobile compatible phones and GSM unlocked phones including many from Apple, Samsung, and Motorola.

Our Sky network SIM card is white and bears a small blue Gen Mobile icon on the back. These SIM cards will work on AT&T compatible phones and GSM unlocked phones including many from Apple, Samsung, and Motorola.

Q5: How do I configure the APN settings for a phone activated on one of Gen Mobile's networks?

Great News! You can now easily check or troubleshoot your APN Settings by entering your device's SIM or phone number. Click here to use our APN Checker.
 

Some activations may require you to manually configure the phone's APN settings. Configuring the APN settings will enable your phone to use apps, the internet, and/or receive multimedia messages.

iPhone

iPhone APN settings are automatically updated. No further steps are needed.


Android 
You can view your APN settings on most Android drevices in one of the following locations:

Settings > Network & Internet or Connections > Mobile Network > Access Point Names
Settings > Network & Internet or Connections > Mobile Network > Advanced > Access Point Names

If you can't find the exact settings from the steps above, try selecting the most similiar setting on your device

 
Make sure to insert the SIM card into the device before making any APN edits or adding APN settings.

Q6: How do I know if my customer has coverage?

Gen Mobile offers nationwide coverage on 3 of America's largest 5G networks - Orange, Rose, and Sky. Click here to check coverage on each network. You can also call 1 (833) 436-6624 or click here to live chat with a Gen Mobile Retailer Support Representative everyday from 7:00 a.m. to 8:00 p.m. PST to check coverage.

Q7: What rate plans does Gen Mobile offer?

Gen Mobile plans start at $10 for 1GB of data and go up to $60 for unlimited data with 45GB of high-speed data. After plan data is used, plans $40 and under are throttled down to 128 kbps speeds and $50 & $60 plans are throttled down to 512 kbps speeds. The $50 unlimited plan includes 10GB of mobile hotspot and the $60 unlimited plan includes 20GB of mobile hotspot. All plans include 15 days of free SMS after the customer’s plan expires. Free SMS includes individual incoming/outgoing SMS texts only (i.e. no MMS including pictures, videos, and group messages). If a customer does not make a payment within 15 days of plan expiration, the account will be terminated, and the customer will lose their phone number.

Q8: How can customers pay for their service?

Customers can make payments with cash or a credit/debit card at an Authorized Retailer; or with a credit/debit card by calling 611 from a Gen Mobile phone. Customers can now also make payments or sign up for AutoPay through the new MyGenMobile App or MyAccount Portal. Customers who sign up for AutoPay within the Gen Mobile app are eligible for a 10% automatic discount on their monthly service.

Q9: Does Gen Mobile have an app?

Yes! Our new self-service app helps customers manage their account with ease. Customers can change their plan, make payments, track their data usage, sign up for Auto Pay, add more data or international talk credit, and much more. Download it for free by searching MyGenMobile in the App Store or Google Play Store.

ACTIVATION QUESTIONS

Q10: How will I earn my commission?

You will earn your commission based upon your customer's MRC (Monthly Recurring Charge), Airtime Discount, and residual up to the 24th month of service based on the rate plan selection. You can also stack up to 12 additional months and earn your compensation all at once. Note: If your customer refills at another location, you still earn your spiffs based upon MRC and residuals!

With the new 2025 commission, you can earn up to 368% total compensation in 6 months! Click here to download the compensation flyer.

Q11: How do I activate a phone if the customer ported in a phone number?

After service stops working on the original carrier, insert the SIM into the phone or data device being activated. You must reset your phone/data device network settings to activate your new Gen Mobile service. Below are instructions to reset your Android or iPhone network settings.

 

For most Android devices:

  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System" depending on what device you have.
  3. Tap either "Reset" or "Reset options".
  4. Tap the words "Reset network settings".
  5. You'll have to confirm that you want to reset your network settings.
  6. Your device will restart and your service should start working.

 

For most Apple devices:

  1.  Open the Settings app.
  2. Tap "General".
  3. Scroll all the way down and tap "Transfer" or "Reset iPhone".
  4. Tap "Reset".
  5. Tap "Reset Network Settings".
  6. Enter your iPhone’s passcode.
  7. Your iPhone will restart and your service should start working.

Q12: What happens when a customer uses all of their plan’s data balance?

When the allotted high-speed plan data balance is fully consumed, data speeds are reduced to 128kbps for plans under $40 and to 512kbps for the $50 and $60 plan. If the customer needs more high-speed data, the customer can purchase a data add-on or a new plan at any time. The new plan can start the same day it is purchased. You do not need to wait until the new plan cycle starts. Data add-ons can also be purchased for $5 per 1GB through the MyGenMobile App, MyAccount Portal or by contacting our Customer Care team.

Q13: A customer’s plan expired and has not been paid for, what happens now?

When a plan expires for non-payment, the account will switch to Gen Mobile’s Grace Period plan which gives the customer 15 days of free SMS text messaging (i.e. individual incoming/outgoing SMS texts only; no MMS including pictures, videos, and group messages). Calling and data service will be suspended. If the customer does not make a payment by the 15th day after plan expiration, the account will be terminated, and the customer will lose their phone number. Add-ons will expire and cannot be purchased during the 15-day Grace Period. The account must have an underlying monthly service plan to purchase add-ons.

Q14: If a customer loses their phone, can I retrieve their phone number?

Yes, you can perform a SIM swap in your TSP portal to a new SIM card and keep the same number. The customer must provide you with the Account PIN number that was created at the point of activation.

Q15: Can I activate an e-SIM with Gen Mobile?

Yes! You can now activate e-SIMs with Gen Mobile's Rose and Sky Networks. Login to your TSP portal to activate an e-SIM.

Q16: Does Gen Mobile offer international roaming?

Yes, Gen Mobile offers international roaming in Mexico and Canada. This feature is included on plans $20 and up. The customer will receive 500 minutes, 500 texts, and 500MB of data per month when traveling abroad in Mexico and Canada.

Q17: Does Gen Mobile offer family or shared plans?

We currently do not offer family or shared plans yet. It’s in the works!

Q18: Does Gen Mobile offer multi-month discount plans?

We currently do not offer multi-month discount plans yet. It’s in the works!

Q19: How do I contact support if I am having activation issues?

You can create a dealer support ticket here, call our direct Retailer Support hotline at (833) 436-6624, or click here to live chat with a Gen Mobile Retailer Support representative everyday from 7:00 a.m. to 8:00 p.m. PST.

Check APN Settings

Marketing Materials Library

Submit a Dealer Support Ticket

STILL HAVE QUESTIONS?

+1 (833) 436-6624

Everyday 7:00am - 8:00pm PST

Gen Mobile is excited to now offer plans on two of America's Largest 5G Networks! Introducing new plans with more data and more international for less. Choosing the plan and network that works best for you is now easier than ever!

Interested in becoming a Gen Mobile dealer? Click here to inquire.

 
 
NEW ANNOUNCEMENTS
  • MORE DATA! Our $20 to $40 plans now include more data, and the high-speed data for our $50 and $60 unlimited plans is now 45GB. This means more value for your customers and more potential for sales.
  • MORE COMPENSATION! You asked for more compensation, and Gen Mobile delivered. We’ve added the 6th Month MRC Spiff to our standard compensation. And our RTR refill discount is now 10%! Last but not least, we've increased our residual to 4% (month 5 to 24).
  • NEW SIM CARDS! Your distributor will notify you when you can order the new Gen Mobile SIM cards for the Orange, Rose, and Sky networks this month.
  • February Retailer Update! Click here to download the retailer update PDF. Click here for the retailer update PDF in Spanish. 
  • Watch our YouTube training videos and subscribe to our channel here. 

 

GENERAL QUESTIONS

Q1: How do I sign up to activate Gen Mobile?

To get more information and sign up to become a Gen Mobile Authorized Retailer, click here.

Q2: What phones are compatible with Gen Mobile?

Most Boost Mobile, T-Mobile, AT&T, Verizon, and GSM unlocked 5G/4G LTE devices are compatible with Gen Mobile service. To find out if your device is compatible, click here to use our device IMEI Checker tool.

Q3: Does the phone need to be unlocked?

Yes. Even if a phone is paid off, the original carrier may not have automatically unlocked it. To unlock a phone, the customer can call their original carrier to submit a request. Please note that it may take up to 48 hours before the phone is unlocked and ready to be activated on Gen Mobile. Visit genmobile.com/unlock for carrier-specific unlocking tips.

Q4: Why does Gen Mobile have three different SIM cards and which SIM card should I use?

All Gen Mobile plans can now be activated on three of the largest networks in the U.S. - Orange, Rose, and Sky. Enter the device IMEI into our IMEI Compatibility Checker tool to find out which network your device can be activated on. The SIM card you will use to activate Gen Mobile service is based on the network your phone is compatible with. Some phones are compatible with more than one network allowing you to choose the network that has the best coverage for your customer’s address.

Our Orange network SIM card is black and bears a small orange Gen Mobile icon on the back. These SIM cards will work on most Boost Mobile phones and certain GSM unlocked phones including many from Apple, Samsung, and Motorola. Our Orange network is the Boost Mobile Network and is the newest wireless network in the U.S. which offers 99% coverage nationwide. When the Orange network is unavailable, your service will automatically use the Rose network or the Sky network. By combining 3 of America’s top 5G networks, your customers will receive unparalleled coverage by choosing the Orange network.

SIM card with a red design and barcode on reverse side.

Our Rose network SIM card is red and bears a small rose Gen Mobile icon on the back. These SIM cards will work on T-Mobile compatible phones and GSM unlocked phones including many from Apple, Samsung, and Motorola.

Our Sky network SIM card is white and bears a small blue Gen Mobile icon on the back. These SIM cards will work on AT&T compatible phones and GSM unlocked phones including many from Apple, Samsung, and Motorola.

Q5: How do I configure the APN settings for a phone activated on one of Gen Mobile's networks?

Great News! You can now easily check or troubleshoot your APN Settings by entering your device's SIM or phone number. Click here to use our APN Checker.
 
Some activations may require you to manually configure the phone's APN settings. Configuring the APN settings will enable your phone to use apps, the internet, and/or receive multimedia messages.
 
iPhone 

iPhone APN settings are automatically updated. No further steps are needed.

 
Android 
You can view your APN settings on most Android drevices in one of the following locations:
  • Settings > Network & Internet or Connections > Mobile Network > Access Point Names
  • Settings > Network & Internet or Connections > Mobile Network > Advanced > Access Point Names

If you can't find the exact settings from the steps above, try selecting the most similiar setting on your device.

 
Note: Make sure to insert the SIM card into the device before making any APN edits or adding APN settings.

Q6: How do I know if my customer has coverage?

Gen Mobile offers coverage on 3 of America's largest 5G networks - Orange, Rose, and Sky. Click here to check coverage on each network. You can also call 1 (833) 436-6624 or click here to live chat with a Gen Mobile Retailer Support representative everyday from 7:00 a.m. to 8:00 p.m. PST to check coverage.

Q7: What rate plans does Gen Mobile offer?

Gen Mobile plans start at $10 for 1GB of data and go up to $60 for unlimited data with 45GB of high-speed data. After plan data is used, plans $40 and under are throttled down to 128 kbps speeds and $50 & $60 plans are throttled down to 512 kbps speeds. The $50 unlimited plan includes 10GB of mobile hotspot and the $60 unlimited plan includes 20GB of mobile hotspot. All plans include 15 days of free SMS after the customer’s plan expires. Free SMS includes individual incoming/outgoing SMS texts only (i.e. no MMS including pictures, videos, and group messages). If a customer does not make a payment within 15 days of plan expiration, the account will be terminated, and the customer will lose their phone number.

Q8: How can customers pay for their service?

Customers can make payments with cash or a credit/debit card at an Authorized Retailer; or with a credit/debit card by calling 611 from a Gen Mobile phone. Customers can now also make payments or sign up for AutoPay through the new MyGenMobile App. Customers who sign up for AutoPay within the Gen Mobile app are eligible for a 10% automatic discount on their monthly service.

Q9: Does Gen Mobile have an app?

Yes! Our new self-service app helps customers manage their account with ease. Customers can change their plan, make payments, track their data usage, sign up for Auto Pay, add more data or international talk credit, and much more. Download it for free by searching MyGenMobile in the App Store or Google Play Store.

ACTIVATION QUESTIONS

Q10: How will I earn my commission?

You will earn your commission based upon your customer's MRC (Monthly Recurring Charge), Airtime Discount, and residual up to the 24th month of service based on the rate plan selection. You can also stack up to 12 additional months and earn your compensation all at once. Note: If your customer refills at another location, you still earn your spiffs based upon MRC and residuals!

With the new 2025 commission, you can earn up to 368% total compensation in 6 months! Click here to download the compensation flyer.

Q11: How do I activate a phone if the customer ported in a phone number?

After service stops working on the original carrier, insert the SIM into the phone or data device being activated. You must reset your phone/data device network settings to activate your new Gen Mobile service. Below are instructions to reset your Android or iPhone network settings.

 

For most Android devices:

  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System" depending on what device you have.
  3. Tap either "Reset" or "Reset options".
  4. Tap the words "Reset network settings".
  5. You will have to confirm that you want to reset your network settings.
  6. Your device will restart and your service should start working.

 

For most Apple devices:

  1.  Open the Settings app.
  2. Tap "General".
  3. Scroll all the way down and tap "Transfer" or "Reset iPhone".
  4. Tap "Reset".
  5. Tap "Reset Network Settings".
  6. Enter your iPhone’s passcode.
  7. Your iPhone will restart and your service should start working.

Q12: What happens when a customer uses all of their plan's data balance?

When the allotted high-speed plan data balance is fully consumed, data speeds are reduced to 128kbps for plans under $40 and to 512kbps for the $50 and $60 plan. If the customer needs more high-speed data, the customer can purchase a data add-on or a new plan at any time. The new plan can start the same day it is purchased. You do not need to wait until the new plan cycle starts. Data add-ons can also be purchased for $5 per 1GB through the MyGenMobile App or by contacting our Customer Care team.

Q13: A customer's plan expired and has not been paid for, what happens now?

When a plan expires for non-payment, the account will switch to Gen Mobile’s Grace Period plan which gives the customer 15 days of free SMS text messaging (i.e. individual incoming/outgoing SMS texts only; no MMS including pictures, videos, and group messages). Calling and data service will be suspended. If the customer does not make a payment by the 15th day after plan expiration, the account will be terminated, and the customer will lose their phone number. Add-ons will expire and cannot be purchased during the 15-day Grace Period. The account must have an underlying monthly service plan to purchase add-ons.

Q14: If a customer loses their phone, can I retrieve their phone number?

Yes, you can perform a SIM swap in your TSP portal to a new SIM card and keep the same number. The customer must provide you with the Account PIN number that was created at the point of activation.

Q15: Can I activate an e-SIM with Gen Mobile?

Yes! You can now activate e-SIMs with Gen Mobile's Rose and Sky Networks. Login to your TSP portal to activate an e-SIM.

Q16: Does Gen Mobile offer international roaming?

Yes, Gen Mobile offers international roaming in Mexico and Canada. This feature is included on plans $20 and up. The customer will receive 500 minutes, 500 texts, and 500MB of data per month when traveling abroad in Mexico and Canada.

Q17: Does Gen Mobile offer family or shared plans?

We currently do not offer family or shared plans yet. It's in the works!

Q18: Does Gen Mobile offer multi-month discount plans?

We currently do not offer multi-month discount plans yet. It's in the works!

Q19: How do I contact support if I am having activation issues?

You can create a dealer support ticket here, call our direct Retailer Support hotline at 1 (833) 436-6624, or click here to live chat with a Gen Mobile Retailer Support representative everyday from 7:00 a.m. to 8:00 p.m. PST.

Check APN Settings

Marketing Materials Library

Submit a Dealer Support Ticket

STILL HAVE QUESTIONS?

+1 (833) 436-6624

Everyday 7:00am - 8:00pm PST

Sign Up for Gen Mobile's Dealer Newsletter

Gen Mobile is excited to now offer plans on two of America's Largest 5G Networks! Introducing new plans with more data and more international for less. Choosing the plan and network that works best for you is now easier than ever!

Interested in becoming a Gen Mobile dealer? Click here to inquire.

 
NEW ANNOUNCEMENTS
  • MORE DATA! Our $20 to $40 plans now include more data, and the high-speed data for our $50 and $60 unlimited plans is now 45GB. This means more value for your customers and more potential for sales.
  • MORE COMPENSATION! You asked for more compensation, and Gen Mobile delivered. We’ve added the 6th Month MRC Spiff to our standard compensation. And our RTR refill discount is now 10%! Last but not least, we've increased our residual to 4% (month 5 to 24).
  • NEW SIM CARDS! Your distributor will notify you when you can order the new Gen Mobile SIM cards for the Orange, Rose, and Sky networks this month.
  • February Retailer Update! Click here to download the retailer update PDF. Click here for the retailer update PDF in Spanish. 
  • Watch our YouTube training videos and subscribe to our channel here. 

GENERAL QUESTIONS

Q1: How do I sign up to activate Gen Mobile?

To get more information and sign up to become a Gen Mobile Authorized Retailer, click here.

Q2: What phones are compatible with Gen Mobile?

Most Boost Mobile, T-Mobile, AT&T, Verizon, and GSM unlocked 5G/4G LTE devices are compatible with Gen Mobile service. To find out if your device is compatible, click here to use our device IMEI Checker tool.
 

Q3: Does the phone need to be unlocked?

Yes. Even if a phone is paid off, the original carrier may not have automatically unlocked it. To unlock a phone, the customer can call their original carrier to submit a request. Please note that it may take up to 48 hours before the phone is unlocked and ready to be activated on Gen Mobile. Visit genmobile.com/unlock for carrier-specific unlocking tips.

Q4: Why does Gen Mobile have three different SIM cards and which SIM card should I use?

All Gen Mobile plans can now be activated on three of the largest networks in the U.S. - Orange, Rose, and Sky. Enter the device IMEI into our IMEI Compatibility Checker tool to find out which network your device can be activated on. The SIM card you will use to activate Gen Mobile service is based on the network your phone is compatible with. Some phones are compatible with more than one network allowing you to choose the network that has the best coverage for your customer’s address.

Our Orange network SIM card is black and bears a small orange Gen Mobile icon on the back. These SIM cards will work on most Boost Mobile phones and certain GSM unlocked phones including many from Apple, Samsung, and Motorola. Our Orange network is the Boost Mobile Network and is the newest wireless network in the U.S. which offers 99% coverage nationwide. When the Orange network is unavailable, your service will automatically use the Rose network or the Sky network. By combining 3 of America’s top 5G networks, your customers will receive unparalleled coverage by choosing the Orange network.  

SIM card with a red design and barcode on reverse side.

Our Rose network SIM card is red and bears a small rose Gen Mobile icon on the back. These SIM cards will work on T-Mobile compatible phones and GSM unlocked phones including many from Apple, Samsung, and Motorola.

Our Sky network SIM card is white and bears a small blue Gen Mobile icon on the back. These SIM cards will work on AT&T compatible phones and GSM unlocked phones including many from Apple, Samsung, and Motorola.

Q5: How do I configure the APN settings for a phone activated on one of Gen Mobile's networks?

Great News! You can now easily check or troubleshoot your APN Settings by entering your device's SIM or phone number. Click here to use our APN Checker.
 

Some activations may require you to manually configure the phone's APN settings. Configuring the APN settings will enable your phone to use apps, the internet, and/or receive multimedia messages.

iPhone

iPhone APN settings are automatically updated. No further steps are needed.


Android 
You can view your APN settings on most Android drevices in one of the following locations:

  • Settings > Network & Internet or Connections > Mobile Network > Access Point Names
  • Settings > Network & Internet or Connections > Mobile Network > Advanced > Access Point Names

If you can't find the exact settings from the steps above, try selecting the most similiar setting on your device.

 
Make sure to insert the SIM card into the device before making any APN edits or adding APN settings.

Q6: How do I know if my customer has coverage?

Gen Mobile offers nationwide coverage on 3 of America's largest 5G networks - Orange, Rose, and Sky. Click here to check coverage on each network. You can also call 1 (833) 436-6624 or click here to live chat with a Gen Mobile Retailer Support Representative everyday from 7:00 a.m. to 8:00 p.m. PST to check coverage.

Q7: What rate plans does Gen Mobile offer?

Gen Mobile plans start at $10 for 1GB of data and go up to $60 for unlimited data with 45GB of high-speed data. After plan data is used, plans $40 and under are throttled down to 128 kbps speeds and $50 & $60 plans are throttled down to 512 kbps speeds. The $50 unlimited plan includes 10GB of mobile hotspot and the $60 unlimited plan includes 20GB of mobile hotspot. All plans include 15 days of free SMS after the customer’s plan expires. Free SMS includes individual incoming/outgoing SMS texts only (i.e. no MMS including pictures, videos, and group messages). If a customer does not make a payment within 15 days of plan expiration, the account will be terminated, and the customer will lose their phone number.

Q8: How can customers pay for their service?

Customers can make payments with cash or a credit/debit card at an Authorized Retailer; or with a credit/debit card by calling 611 from a Gen Mobile phone. Customers can now also make payments or sign up for AutoPay through the new MyGenMobile App or MyAccount Portal. Customers who sign up for AutoPay within the Gen Mobile app are eligible for a 10% automatic discount on their monthly service.

Q9: Does Gen Mobile have an app?

Yes! Our new self-service app helps customers manage their account with ease. Customers can change their plan, make payments, track their data usage, sign up for Auto Pay, add more data or international talk credit, and much more. Download it for free by searching MyGenMobile in the App Store or Google Play Store.

ACTIVATION QUESTIONS

Q10: How will I earn my commission?

You will earn your commission based upon your customer's MRC (Monthly Recurring Charge), Airtime Discount, and residual up to the 24th month of service based on the rate plan selection. You can also stack up to 12 additional months and earn your compensation all at once. Note: If your customer refills at another location, you still earn your spiffs based upon MRC and residuals!

With the new 2025 commission, you can earn up to 368% total compensation in 6 months! Click here to download the compensation flyer.

Q11: How do I activate a phone if the customer ported in a phone number?

After service stops working on the original carrier, insert the SIM into the phone or data device being activated. You must reset your phone/data device network settings to activate your new Gen Mobile service. Below are instructions to reset your Android or iPhone network settings.

 

For most Android devices:

  1. Open the Settings app on your Android.
  2. Scroll to and tap either "General management" or "System" depending on what device you have.
  3. Tap either "Reset" or "Reset options".
  4. Tap the words "Reset network settings".
  5. You'll have to confirm that you want to reset your network settings.
  6. Your device will restart and your service should start working.

 

For most Apple devices:

  1.  Open the Settings app.
  2. Tap "General".
  3. Scroll all the way down and tap "Transfer" or "Reset iPhone".
  4. Tap "Reset".
  5. Tap "Reset Network Settings".
  6. Enter your iPhone’s passcode.
  7. Your iPhone will restart and your service should start working.

Q12: What happens when a customer uses all of their plan's data balance?

When the allotted high-speed plan data balance is fully consumed, data speeds are reduced to 128kbps for plans under $40 and to 512kbps for the $50 and $60 plan. If the customer needs more high-speed data, the customer can purchase a data add-on or a new plan at any time. The new plan can start the same day it is purchased. You do not need to wait until the new plan cycle starts. Data add-ons can also be purchased for $5 per 1GB through the MyGenMobile App, MyAccount Portal or by contacting our Customer Care team.

Q13: A customer's plan expired and has not been paid for, what happens now?

When a plan expires for non-payment, the account will switch to Gen Mobile’s Grace Period plan which gives the customer 15 days of free SMS text messaging (i.e. individual incoming/outgoing SMS texts only; no MMS including pictures, videos, and group messages). Calling and data service will be suspended. If the customer does not make a payment by the 15th day after plan expiration, the account will be terminated, and the customer will lose their phone number. Add-ons will expire and cannot be purchased during the 15-day Grace Period. The account must have an underlying monthly service plan to purchase add-ons.

Q14: If a customer loses their phone, can I retrieve their phone number?

Yes, you can perform a SIM swap in your TSP portal to a new SIM card and keep the same number. The customer must provide you with the Account PIN number that was created at the point of activation.

Q15: Can I activate an e-SIM with Gen Mobile?

Yes! You can now activate e-SIMs with Gen Mobile's Rose and Sky Networks. Login to your TSP portal to activate an e-SIM.

Q16: Does Gen Mobile offer international roaming?

Yes, Gen Mobile offers international roaming in Mexico and Canada. This feature is included on plans $20 and up. The customer will receive 500 minutes, 500 texts, and 500MB of data per month when traveling abroad in Mexico and Canada.

Q17: Does Gen Mobile offer family or shared plans?

We currently do not offer family or shared plans yet. It’s in the works!

Q18: Does Gen Mobile offer multi-month discount plans?

We currently do not offer multi-month discount plans yet. It’s in the works!

Q19: How do I contact support if I am having activation issues?

You can create a dealer support ticket here, call our direct Retailer Support hotline at (833) 436-6624, or click here to live chat with a Gen Mobile Retailer Support representative everyday from 7:00 a.m. to 8:00 p.m. PST.

Check APN Settings

Marketing Materials Library

Submit a Dealer Support Ticket

STILL HAVE QUESTIONS?

+1 (833) 436-6624

Everyday 7:00am - 8:00pm PST

Affordable phone plans with unlimited global calling.

Choose a wireless plan and bring your own phone or buy a new one.

All plans include: Unlimited Nationwide Talk • Global Text • 5G/4G High Speed Data • Powered by America's Largest 5G Networks • Unlimited International Calls to 100+ Destinations while in the U.S.

All plans include: Unlimited Nationwide Talk • Global Text • 5G/4G High Speed Data • Powered by America's Largest 5G Networks • Unlimited International Calls to 100+ Destinations while in the U.S.

1GB data

$10/mo.


  • Unlimited nationwide talk & text.

  • Up to 1GB of 5G/4G high-speed data, for light data use, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S. (restrictions apply).

  • No contract. No credit checks.

Before you move on, please select an option below

5GB data

$20/mo.


  • Unlimited nationwide talk & text.

  • Up to 5GB of 5G/4G high-speed data, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S.

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

11GB data

$30/mo.


  • Unlimited nationwide talk & text.

  • Up to 11GB of 5G/4G high-speed data, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S.

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

17GB data

$40/mo.


  • Unlimited nationwide talk & text.

  • Up to 17GB of 5G/4G high-speed data, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S.

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

Unlimited data

$50/mo.


  • Unlimited nationwide talk & text.

  • 5G/4G high-speed data up to 45GB, reduced speeds thereafter.

  • Up to 10GB mobile hotspot (uses plan data).

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S. (restricitions apply).

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

Unlimited data

$60/mo.


  • Unlimited nationwide talk & text.

  • 5G/4G high-speed data up to 45GB, reduced speeds thereafter.

  • Up to 20GB mobile hotspot (uses plan data).

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S. (restricitions apply).

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

1GB data

$10/mo.


  • Unlimited nationwide talk & text.

  • Up to 1GB of 5G/4G high-speed data, for light data use, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S. (restrictions apply).

  • No contract. No credit checks.

Before you move on, please select an option below

5GB data

$20/mo.


  • Unlimited nationwide talk & text.

  • Up to 5GB of 5G/4G high-speed data, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S.

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

11GB data

$30/mo.


  • Unlimited nationwide talk & text.

  • Up to 11GB of 5G/4G high-speed data, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S.

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

17GB data

$40/mo.


  • Unlimited nationwide talk & text.

  • Up to 17GB of 5G/4G high-speed data, shareable as mobile hotspot.

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S.

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

Unlimited data

$50/mo.


  • Unlimited nationwide talk & text.

  • 5G/4G high-speed data up to 45GB, reduced speeds thereafter.

  • Up to 10GB mobile hotspot (uses plan data).

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S. (restricitions apply).

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

Unlimited data

$60/mo.


  • Unlimited nationwide talk & text.

  • 5G/4G high-speed data up to 45GB, reduced speeds thereafter.

  • Up to 20GB mobile hotspot (uses plan data).

  • Powered by America's largest 5G networks.

  • Unlimited international calls to 100+ destinations while in the U.S. (restricitions apply).

  • $10 international talk credit for destinations outside the 100+.

  • 500 minutes, 500 text and 500MB in Canada & Mexico.

  • No contract. No credit checks.

Before you move on, please select an option below

Unlimited calling to 100+ destinations.

Unlimited calling to 100+ destinations.

All destinations include landline

(m) = Unlimited to Mobile

Algeria

American Samoa (m)

Andorra

Angola

Argentina (m)

Aruba

Australia (m)

Austria

Bangladesh (m)

Belgium

Bermuda (m)

Bhutan (m)

Brazil (m)

Brunei (m)

Bulgaria

Cambodia (m)

Cameroon

Canada (m)

Cayman Islands

Chile (m)

China (m)

Colombia (m)

Costa Rica (m)

Croatia

Cyprus

Czech Republic (m)

Dominican Republic

Egypt

El Salvador

Estonia

Faroe Islands (m)

Finland (m)

France (m)

French Guiana (m)

Germany (m)

Gibraltar

Greece (m)

Greenland

Guadeloupe (m)

Guam (m)

Guatemala

Hong Kong (m)

Hungary (m)

Iceland (m)

India (m)

Indonesia (m)

Ireland (m)

Israel (m)

Italy (m)

Japan (m)

Kazakhstan

Kuwait (m)

Laos (m)

Liechtenstein

Luxembourg

Macao (m)

Malaysia (m)

Malta

Mariana Islands (m)

Martinique

Mauritius (m)

Mexico (m)

Monaco

Mongolia (m)

Morocco

Myanmar

Namibia (m)

Nepal

Netherlands

New Zealand (m)

Nigeria

Norway (m)

 

Oman

Pakistan (m)

Panama

Paraguay (m)

Peru (m)

Poland (m)

Portugal

Puerto Rico (m)

Reunion Island

Romania (m)

Russia

San Marino

Saudi Arabia

Singapore (m)

Slovakia (m)

Slovenia

South Korea (m)

Spain (m)

St. Maarten (m)

Swaziland

Sweden (m)

Switzerland

Taiwan (m)

Thailand (m)

Trinidad & Tobago

Turkey

Ukraine (m)

United Kingdom (m)

Uruguay

US Virgin Islands (m)

Venezuela

Vietnam (m)

Algeria

American Samoa (m)

Andorra

Angola

Argentina (m)

Aruba

Australia (m)

Austria

Bangladesh (m)

Belgium

Bermuda (m)

Bhutan (m)

Brazil (m)

Brunei (m)

Bulgaria

Cambodia (m)

Cameroon

Canada (m)

Cayman Islands

Chile (m)

China (m)

Colombia (m)

Costa Rica (m)

Croatia

Cyprus

Czech Republic (m)

Dominican Republic

Egypt

El Salvador

Estonia

Faroe Islands (m)

Finland (m)

France (m)

French Guiana (m)

Germany (m)

Gibraltar

Greece (m)

Greenland

Guadeloupe (m)

Guam (m)

Guatemala

Hong Kong (m)

Hungary (m)

Iceland (m)

India (m)

Indonesia (m)

Ireland (m)

Israel (m)

Italy (m)

Japan (m)

Kazakhstan

Kuwait (m)

Laos (m)

Liechtenstein

Luxembourg

Macao (m)

Malaysia (m)

Malta

Mariana Islands (m)

Martinique

Mauritius (m)

Mexico (m)

Monaco

Mongolia (m)

Morocco

Myanmar

Namibia (m)

Nepal 

Netherlands

New Zealand (m)

Nigeria

Norway (m)

Oman

Pakistan (m)

Panama

Paraguay (m)

Peru (m)

Poland (m)

Portugal

Puerto Rico (m)

Reunion Island

Romania (m)

Russia

San Marino

Saudi Arabia

Singapore (m)

Slovakia (m)

Slovenia

South Korea (m)

Spain (m)

St. Maarten (m)

Swaziland

Sweden (m)

Switzerland

Taiwan (m)

Thailand (m)

Trinidad & Tobago

Turkey

Ukraine (m)

United Kingdom (m)

Uruguay

US Virgin Islands (m)

Venezuela

Vietnam (m)

Algeria

American Samoa (m)

Andorra

Angola

Argentina (m)

Aruba

Australia (m)

Austria

Bangladesh (m)

Belgium

Bermuda (m)

Bhutan (m)

Brazil (m)

Brunei (m)

Bulgaria

Cambodia (m)

Cameroon

Canada (m)

Cayman Islands

Chile (m)

China (m)

Colombia (m)

Costa Rica (m)

Croatia

Cyprus

Czech Republic (m)

Dominican Republic

Egypt

El Salvador

Estonia

Faroe Islands (m)

Finland (m)

France (m)

French Guiana (m)

Germany (m)

Gibraltar

Greece (m)

Greenland

Guadeloupe (m)

Guam (m)

Guatemala

Hong Kong (m)

Hungary (m)

Iceland (m)

India (m)

Indonesia (m)

Ireland (m)

Israel (m)

Italy (m)

Japan (m)

Kazakhstan

Kuwait (m)

Laos (m)

Liechtenstein

Luxembourg

Macao (m)

Malaysia (m)

Malta

Mariana Islands (m)

Martinique

Mauritius (m)

Mexico (m)

Monaco

Mongolia (m)

Morocco

Myanmar

Namibia (m)

Nepal 

Netherlands

New Zealand (m)

Nigeria

Norway (m)

Oman

Pakistan (m)

Panama

Paraguay (m)

Peru (m)

Poland (m)

Portugal

Puerto Rico (m)

Reunion Island

Romania (m)

Russia

San Marino

Saudi Arabia

Singapore (m)

Slovakia (m)

Slovenia

South Korea (m)

Spain (m)

St. Maarten (m)

Swaziland

Sweden (m)

Switzerland

Taiwan (m)

Thailand (m)

Trinidad & Tobago

Turkey

Ukraine (m)

United Kingdom (m)

Uruguay

US Virgin Islands (m)

Venezuela

Vietnam (m)

Use your international talk credit.

Check out international calling rates by destination.

Plans $20+ include $10 bonus int'l credit

Use your international
talk credit.

Check out international calling rates by destination.

Plans $20+ include $10 bonus int’l credit

Country Rate Per Minute Minutes for $10 North America Roaming
Afghanistan 24¢ 43
Afghanistan - Cellular 19¢ 54
Albania 21¢ 48
Alaska - Bush 192
Alaska - Non Bush 350
Albania 21¢ 48
Albania - Cellular 53¢ 29
Algeria Unlimited
Algeria - Cellular 91¢ 11
American Samoa Unlimited
American Samoa - Cellular Unlimited
Andorra Unlimited
Andorra - Cellular 30¢ 33
Angola Unlimited
Angola - Cellular 22¢ 46
Anguilla 26¢ 38
Anguilla - Cellular 29¢ 34
Antarctica $1.25 9
Antigua and Barbuda 36¢ 28
Antigua and Barbuda - Cellular 34¢ 29
Argentina Unlimited
Argentina - Cellular Unlimited
Armenia 16¢ 64
Armenia - Cellular 29¢ 34
Armenia - Yerevan 24¢ 43
Aruba Unlimited
Aruba - Cellular 28¢ 36
Ascension Island $2.00 5
Australia Unlimited
Australia - Cellular Unlimited
Austria Unlimited
Austria - Cellular 29¢ 34
Austria - Cellular - Special 42¢ 24
Azerbaijan 27¢ 37
Azerbaijan - Cellular 43¢ 23
Bahamas 31¢ 32
Bahamas - Cellular 31¢ 32
Bahrain 14¢ 74
Bahrain - Cellular 17¢ 60
Bangladesh Unlimited
Bangladesh - Cellular Unlimited
Barbados 07¢ 139
Belarus 53¢ 19
Belarus - Cellular 50¢ 20
Belgium Unlimited
Belgium - Cellular 20¢ 51
Belgium - Cellular - Other 59¢ 17
Belize 18¢ 55
Belize - Cellular 17¢ 59
Benin 40¢ 25
Benin - Cellular 45¢ 22
Bermuda Unlimited
Bermuda - Cellular Unlimited
Bhutan Unlimited
Bhutan - Cellular Unlimited
Bolivia 13¢ 78
Bolivia - Cellular 21¢ 49
Bolivia - Cochabamba 13¢ 79
Bolivia - Equal Access 13¢ 78
Bolivia - La Paz 12¢ 84
Bolivia - Rural 27¢ 37
Bolivia - Santa Cruz 13¢ 78
Bosnia and Herzegovina 21¢ 48
Bosnia and Herzegovina - Cellular 56¢ 18
Botswana 25¢ 40
Botswana - Cellular 29¢ 35
Brazil Unlimited
Brazil - Cellular Unlimited
Brazil - Rio de Janeiro Unlimited
Brazil - Sao Paulo Unlimited
British Virgin Islands 28¢ 36
British Virgin Islands - Cellular 29¢ 35
Brunei Unlimited
Brunei - Cellular Unlimited
Bulgaria Unlimited
Bulgaria - Cellular 34¢ 29
Burkina Faso 53¢ 19
Burkina Faso - Cellular - Celtel 53¢ 19
Burkina Faso - Cellular - Telecel 29¢ 34
Burkina Faso - Cellular - Telmob 48¢ 21
Burundi 25¢ 40
Burundi - Cellular 59¢ 17
Cambodia Unlimited
Cambodia - Cellular Unlimited
Cameroon Unlimited
Cameroon - Cellular - MTN 17¢ 59
Cameroon - Cellular - Orange 17¢ 59
Canada Unlimited 500 talk, 500 text and 500MB
Canada - Cellular Unlimited 500 talk, 500 text and 500MB
Cape Verde 15¢ 65
Cape Verde - Cellular 34¢ 29
Cayman Islands Unlimited
Cayman Islands - Cellular 23¢ 43
Central African Republic 83¢ 12
Central African Republic - Cellular 77¢ 13
Chad 25¢ 40
Chad - Cellular 71¢ 14
Chile Unlimited
Chile - Cellular Unlimited
Chile - Rural Unlimited
Chile - Santiago Unlimited
China Unlimited
China - Cellular Unlimited
Colombia Unlimited
Colombia - Cellular Unlimited
Comoros 25¢ 40
Comoros - Cellular 77¢ 13
Congo 25¢ 40
Congo - Cellular 67¢ 15
Cook Islands $1.43 7
Costa Rica Unlimited
Costa Rica - Cellular Unlimited
Croatia Unlimited
Croatia - Cellular 09¢ 117
Cuba 33¢ 30
Cuba - Cellular 33¢ 30
Cyprus Unlimited
Cyprus - Cellular 11¢ 95
Czech Republic Unlimited
Czech Republic - Cellular Unlimited
Democratic Republic Congo 71¢ 14
Democratic Republic Congo - Cellular 56¢ 18
Denmark 50¢ 20
Denmark - Cellular Unlimited
Diego Garcia 25¢ 40
Djibouti 43¢ 23
Djibouti - Cellular 43¢ 23
Dominica 24¢ 22
Dominica - Cellular 26¢ 38
Dominican Republic Unlimited
Dominican Republic - Cellular 05¢ 200
East Timor 25¢ 40
Ecuador 120
Ecuador - Cellular - Alegro 13¢ 75
Ecuador - Cellular - Movistar 13¢ 38
Ecuador - Cellular - Porta 13¢ 75
Egypt Unlimited
Egypt - Cellular - Etisalat 08¢ 130
Egypt - Cellular - Other 08¢ 130
El Salvador Unlimited
El Salvador - Cellular - CTE 09¢ 114
El Salvador - Cellular - Digicell 09¢ 114
El Salvador - Cellular - Other 09¢ 114
El Salvador - Cellular - Telefonica 09¢ 114
El Salvador - Cellular - Tmovil 09¢ 114
El Salvador - CTE S.A. 10¢ 50
El Salvador - Telefonica 10¢ 100
Equatorial Guinea 25¢ 40
Equatorial Guinea - Cellular 63¢ 16
Eritrea 30¢ 34
Eritrea - Cellular 29¢ 17
Estonia Unlimited
Estonia - Cellular 48¢ 21
Ethiopia 27¢ 37
Ethiopia - Addis Ababa 27¢ 37
Ethiopia - Cellular 26¢ 39
Falkland Islands $1.25 9
Faroe Islands Unlimited
Faroe Islands - Cellular Unlimited
Fiji Islands 36¢ 28
Fiji Islands - Cellular 37¢ 27
Finland Unlimited
Finland - Cellular Unlimited
France Unlimited
France - Cellular Unlimited
France - Cellular - Globalstar 275
French Guiana Unlimited
French Guiana - Cellular Unlimited
French Polynesia 24¢ 41
French Polynesia - Cellular 33¢ 30
Gabon 53¢ 19
Gabon - Cellular 50¢ 20
Gambia 56¢ 18
Gambia - Cellular 67¢ 15
Georgia 21¢ 48
Georgia - Cellular 38¢ 27
Germany Unlimited
Germany - Cellular Unlimited
Germany - Cellular - E Plus 50¢ 20
Ghana 13¢ 75
Ghana - Cellular - MTN 14¢ 69
Ghana - Cellular - Other 14¢ 69
Ghana - Cellular - Vodafone 14¢ 69
Gibraltar Unlimited
Gibraltar - Cellular 17¢ 59
GMSS $10 1
Greece Unlimited
Greece - Cellular Unlimited
Greenland Unlimited
Grenada 13¢ 76
Grenada - Cellular 24¢ 41
Guadeloupe Unlimited
Guadeloupe - Cellular Unlimited
Guam Unlimited
Guam - Cellular Unlimited
Guantanamo Bay 91¢ 11
Guatemala Unlimited
Guatemala - Cellular - Comcel 10¢ 100
Guatemala - Cellular - Sercom/Claro 10¢ 100
Guatemala - Cellular - Telefonica 10¢ 100
Guinea 91¢ 11
Guinea - Bissau 91¢ 11
Guinea - Cellular - Areeba 53¢ 19
Guinea - Cellular - Cellcom 56¢ 18
Guinea - Cellular - Orange 56¢ 18
Guinea - Cellular - Sotelgui 83¢ 12
Guyana 30¢ 33
Guyana - Cellular - Digicel 26¢ 39
Guyana - Cellular - Other 32¢ 31
Haiti 18¢ 55
Haiti - Cellular - Other 17¢ 59
Hawaii 01¢ 5455
Honduras 09¢ 114
Honduras - Cellular - Celtel 12¢ 85
Honduras - Cellular - Digicel 12¢ 85
Honduras - Cellular - Hondutel 12¢ 85
Honduras - Cellular - Megatel 12¢ 85
Hong Kong Unlimited
Hong Kong - Cellular Unlimited
Hungary Unlimited
Hungary - Cellular Unlimited
Iceland Unlimited
Iceland - Cellular Unlimited
India Unlimited
India - Cellular Unlimited
Indonesia Unlimited
Indonesia - Cellular Unlimited
Inmarsat $5 2
International Networks $2.00 5
Iran 19¢ 55
Iran - Cellular 22¢ 46
Iran - Tehran 18¢ 56
Iraq 17¢ 60
Iraq - Baghdad 83¢ 12
Iraq - Cellular 28¢ 36
Ireland Unlimited
Ireland - Cellular Unlimited
Israel  Unlimited
Israel - Cellular Unlimited
Israel - Palestine Authority 24¢ 42
Israel - Palestine Authority - Cellular 28¢ 37
Italy Unlimited
Italy - Cellular Unlimited
Ivory Coast 40¢ 25
Ivory Coast - Cellular - Moov 43¢ 23
Ivory Coast - Cellular - MTN 40¢ 26
Ivory Coast - Cellular - Orange 45¢ 22
Ivory Coast - Cellular - Other 83¢ 12
Jamaica 12¢ 85
Jamaica - Cellular - C&W 15¢ 65
Jamaica - Cellular - Digicel 15¢ 65
Japan Unlimited
Japan - Cellular Unlimited
Jordan 21¢ 48
Jordan - Cellular 24¢ 43
Kazakhstan Unlimited
Kazakhstan - Cellular 22¢ 45
Kenya 09¢ 114
Kenya - Cellular - Celtel 09¢ 57
Kenya - Cellular - Orange 09¢ 114
Kenya - Cellular - Other 09¢ 114
Kenya - Cellular - Safaricom 09¢ 114
Kiribati 83¢ 12
Kosovo 83¢ 12
Kosovo - Cellular 83¢ 12
Kuwait Unlimited
Kuwait - Cellular Unlimited
Kyrgyzstan 14¢ 73
Kyrgyzstan - Cellular 26¢ 39
Laos Unlimited
Laos - Cellular Unlimited
Latvia 26¢ 39
Latvia - Cellular 38¢ 27
Latvia - Olo 50¢ 21
Lebanon 11¢ 92
Lebanon - Cellular 21¢ 47
Lesotho 59¢ 17
Lesotho - Cellular 56¢ 18
Liberia 25¢ 40
Liberia - Cellular - Cellcom 29¢ 35
Liberia - Cellular - Comium 29¢ 35
Liberia - Cellular - Libercell 29¢ 35
Liberia - Cellular - Lonestar 29¢ 35
Libya 38¢ 26
Libya - Cellular 38¢ 27
Libya - Cellular - Al Hurra 83¢ 12
Liechtenstein Unlimited
Liechtenstein - Cellular 133
Liechtenstein - Premium Services 25¢ 40
Lithuania 18¢ 55
Lithuania - Cellular 48¢ 21
Lithuania - Personal Numbering $1.25 8
Luxembourg Unlimited
Luxembourg - Cellular 24¢ 42
Macao Unlimited
Macao - Cellular Unlimited
Macedonia 20¢ 51
Macedonia - Cellular 48¢ 21
Madagascar 77¢ 13
Madagascar - Cellular 77¢ 13
Malawi 67¢ 15
Malawi - Cellular 63¢ 17
Malaysia Unlimited
Malaysia - Cellular Unlimited
Maldives $1.11 9
Mali 53¢ 19
Mali - Cellular 53¢ 19
Malta Unlimited
Malta - Cellular 59¢ 17
Mariana Islands Unlimited
Mariana Islands - Cellular Unlimited
Marshall Islands 33¢ 32
Marshall Islands - Cellular 32¢ 31
Martinique Unlimited
Martinique - Cellular 43¢ 23
Mauritania 08¢ 133
Mauritania - Cellular 71¢ 14
Mauritius Unlimited
Mexico Unlimited 500 talk, 500 text and 500MB
Mexico - Cellular Unlimited 500 talk, 500 text and 500MB
Micronesia 71¢ 14
Micronesia - Cellular 71¢ 14
Moldova 29¢ 35
Moldova - Cellular 32¢ 32
Monaco Unlimited
Monaco - Cellular 59¢ 17
Mongolia Unlimited
Mongolia - Cellular Unlimited
Montenegro 26¢ 38
Montenegro - Cellular 53¢ 19
Montserrat 32¢ 31
Montserrat - Cellular 32¢ 31
Morocco Unlimited
Morocco - Cellular 83¢ 12
Morocco - Wana 12¢ 81
Mozambique 25¢ 40
Mozambique - Cellular 37¢ 27
Myanmar Unlimited
Myanmar - Cellular 25¢ 40
Namibia Unlimited
Namibia - Cellular Unlimited
Nepal Unlimited
Nepal - Cellular 08¢ 120
Nepal - Katmandu 20¢ 49
Netherlands Unlimited
Netherlands - Cellular 28¢ 37
Netherlands Antilles 25¢ 40
Netherlands Antilles - Cellular 21¢ 48
Netherlands Antilles - Curacao 16¢ 64
New Caledonia 53¢ 19
New Zealand Unlimited
New Zealand - Cellular Unlimited
New Zealand - Scott Base 83¢ 12
Nicaragua 09¢ 110
Nicaragua - Cellular - Claro 13¢ 80
Nicaragua - Cellular - Movistar 13¢ 80
Niger 30¢ 33
Niger - Cellular 32¢ 31
Nigeria Unlimited
Nigeria - Cellular - Celtel 07¢ 140
Nigeria - Cellular - Globacom 07¢ 140
Nigeria - Cellular - MTN 07¢ 140
Nigeria - Cellular - Other 07¢ 140
Nigeria - Lagos Unlimited
Niue 83¢ 12
Norfolk Island 83¢ 12
North Korea $1.11 9
Norway Unlimited
Norway - Cellular Unlimited
Oman Unlimited
Oman - Cellular 30¢ 33
Pakistan Unlimited
Pakistan - Cellular Unlimited
Palau 32¢ 16
Palestine 24¢ 43
Palestine - Cellular 27¢ 37
Panama Unlimited
Panama - Cellular 14¢ 69
Papua New Guinea $1 10
Paraguay Unlimited
Paraguay - Cellular Unlimited
Peru Unlimited
Peru - Cellular Unlimited
Philippines 06¢ 175
Philippines - Cellular - Other 29¢ 35
Philippines - Cellular - Smart 08¢ 120
Philippines - Manila 06¢ 175
Poland Unlimited
Poland - Cellular Unlimited
Portugal Unlimited
Portugal - Cellular 12¢ 84
Puerto Rico Unlimited
Puerto Rico - Cellular Unlimited
Qatar 22¢ 45
Qatar - Cellular 22¢ 46
Reunion Island Unlimited
Reunion Island - Cellular 77¢ 13
Romania Unlimited
Romania - Cellular Unlimited
Russia Unlimited
Russia - Abkhazia 29¢ 35
Russia - Cellular - Beeline 20¢ 50
Russia - Cellular - Megafone 22¢ 47
Russia - Cellular - MTS 20¢ 50
Russia - Cellular - Other 31¢ 32
Russia - Moscow Unlimited
Russia - St. Petersburg Unlimited
Rwanda 34¢ 29
Rwanda - Cellular 37¢ 27
Samoa $1.43 7
Samoa - Cellular $1.43 7
San Marino Unlimited
San Marino - Cellular 83¢ 12
Sao Tome and Principe $2.00 5
Saudi Arabia Unlimited
Saudi Arabia - Cellular - Other 16¢ 62
Saudi Arabia - Cellular - STC 17¢ 59
Senegal 15¢ 65
Senegal - Cellular - Orange 17¢ 30
Senegal - Cellular - Sudatel 17¢ 59
Senegal - Cellular - Tigo 17¢ 59
Serbia 20¢ 50
Serbia - Cellular 53¢ 19
Serbia - Kosovo 56¢ 19
Sierra Leone 53¢ 19
Sierra Leone - Cellular 63¢ 16
Singapore Unlimited
Singapore - Cellular Unlimited
Slovakia Unlimited
Slovakia - Cellular Unlimited
Slovenia Unlimited
Slovenia - Cellular 50¢ 20
Solomon Islands $1.25 8
Somalia 33¢ 30
Somalia - Cellular 25¢ 40
South Africa 10¢ 101
South Africa - Cellular 13¢ 75
South Africa - Cellular - MTN 13¢ 75
South Korea Unlimited
South Korea - Cellular Unlimited
South Sudan 48¢ 21
South Sudan - Cellular 63¢ 16
Spain Unlimited
Spain - Cellular Unlimited
Spain - Cellular - Special $1.00 10
Sri Lanka 20¢ 49
Sri Lanka - Cellular 21¢ 48
St. Helena $3.33 3
St. Kitts and Nevis 23¢ 44
St. Kitts and Nevis - Cellular 28¢ 37
St. Lucia 17¢ 59
St. Lucia - Cellular 24¢ 41
St. Maarten Unlimited
St. Maarten - Cellular Unlimited
St. Pierre and Miquelon 20¢ 51
St. Pierre and Miquelon - Cellular 43¢ 23
St. Vincent 22¢ 46
St. Vincent - Cellular 27¢ 37
Sudan 27¢ 37
Sudan - Cellular - MTN 23¢ 44
Sudan - Cellular - Sudatel 21¢ 49
Sudan - Cellular - Zain 19¢ 55
Suriname 21¢ 48
Suriname - Cellular 34¢ 29
Swaziland Unlimited
Swaziland - Cellular 19¢ 52
Sweden Unlimited
Sweden - Cellular Unlimited
Switzerland Unlimited
Switzerland - Cellular 45¢ 11
Switzerland - Cellular - Sunrise 40¢ 25
Syria 29¢ 35
Syria - Cellular 33¢ 30
Taiwan Unlimited
Taiwan - Cellular Unlimited
Tajikistan 15¢ 67
Tajikistan - Cellular 23¢ 44
Tanzania 40¢ 25
Tanzania - Cellular 42¢ 24
Thailand Unlimited
Thailand - Cellular Unlimited
Togo 37¢ 27
Togo - Cellular 40¢ 25
Tokelau $1.67 7
Tonga $1.43 7
Tonga - Cellular $1.43 7
Trinidad and Tobago Unlimited
Trinidad and Tobago - Cellular 19¢ 53
Tunisia $1.11 9
Tunisia - Cellular $1.11 9
Turkey Unlimited
Turkey - Ankara Unlimited
Turkey - Bursa Unlimited
Turkey - Cellular 22¢ 47
Turkey - Istanbul Unlimited
Turkmenistan 16¢ 63
Turks and Caicos 28¢ 36
Turks and Caicos - Cellular 29¢ 35
Tuvalu $1.43 7
Uganda 45¢ 22
Uganda - Cellular 40¢ 25
Ukraine Unlimited
Ukraine - Cellular Unlimited
United Arab Emirates 20¢ 51
United Arab Emirates - Cellular 20¢ 50
United Kingdom Unlimited
United Kingdom - Cellular Unlimited
United Kingdom - Cellular - Other 02¢ 606
United Kingdom - Cellular - Special 33¢ 30
United Kingdom - Personal Numbering 37¢ 27
Uruguay Unlimited
Uruguay - Cellular 21¢ 48
Uruguay - Montevideo Unlimited
US Virgin Islands Unlimited
US Virgin Islands - Cellular Unlimited
Uzbekistan 11¢ 98
Uzbekistan - Cellular 11¢ 92
Uzbekistan - Tashkent 11¢ 93
Vanuatu $2.00 5
Venezuela Unlimited
Venezuela - Caracas Unlimited
Venezuela - Celuular 04¢ 250
Vietnam Unlimited
Vietnam - Cellular Unlimited
Wallis and Futuna 83¢ 12
Yemen 11¢ 90
Yemen - Cellular - MTN 11¢ 90
Yemen - Cellular - Other 11¢ 90
Yemen - Cellular - Sabafon 18¢ 56
Zambia 59¢ 17
Zambia - Cellular 59¢ 17
Zimbabwe 26¢ 39
Zimbabwe - Cellular 67¢ 15

Services do not include domestic or international roaming. International calling and texting do not include off network/special locations. Unlimited 100+ destinations is for unlimited calls made to the first 10 unique int’l numbers dialed in those destinations in a month. Services provided by Elite Telecom. Unlimited destinations are subject to change at any time without prior notice. There are no additional fees or surcharges associated with this Service. Expires thirty (30) days after Activation and/or Recharge. To see additional terms and conditions go to https://www.genmobile.com/pages/terms .These rates are subject to change at any time without prior notice. Calls are billed in one (1) minute increments. There are no additional fees or surcharges associated with this Service.

Full activation & RTR integration.

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