This Gen Mobile Activation Kit includes a SIM card to activate your phone on the Sprint network. Make sure to select your correct phone model so we can send you the specific SIM card part that corresponds to your phone.
Once you receive your SIM card in the mail, call or chat with a Gen Mobile customer care rep to activate your phone within minutes. Our Gen Mobile Customer Care reps are available at (833) 528-1380 or you can click here to chat with them 7:00 a.m. to 5:30 p.m. PST, 7 days a week.
Note: Your phone MUST be unlocked prior to activating Gen Mobile service. The best way to find out whether your phone is unlocked is to check with your current carrier. If your making payments on your phone, you must pay off your balance before bringing your phone to Gen Mobile. For helpful tips on unlocking your device, visit genmobile.com/pages/unlock.