Adding money to your account is EASY

Add money with the Gen Mobile app

Gen Care is Gen Mobile’s free self-service app. With a few taps and swipes, you can manage your account anytime anywhere! Make payments, check minutes and data usage, change plans, enroll in auto pay, purchase add-ons and much more. Click on the Google Play or Apple App store icon to download the Gen Care app.

Gen Care App

Add money by phone

Dial *611 from your Gen Mobile phone or (833) 528-1380 from another phone and a Customer Care representative can help you add money to your account.

Monday - Sunday: 8:00 am to 6:00 pm PST

Add money using a refill card/PIN number

Make a quick and secure payment to any Gen Mobile account using a refill pin!
Payments made before they're due will be added to the Gen Mobile account as a credit and applied on the billing due/plan expiration date.

Thank you! A confirmation email will be sent to the email provided shortly.
This field is required
This field is required

By providing your refill PIN number and selecting Submit below, you certify that you agree to the Terms and Conditions. View Terms & Conditions.

Make a quick and secure payment to any Gen Mobile account using a refill pin! Payments made before they're due will be added to the Gen Mobile account as a credit and applied on the billing due/plan expiration date.

Hopatoo needs to create API connections for the following fields needed:

  • Gen Mobile phone number
  • Card Number
  • Expiration Date
  • CVV
  • Cardholder Name
  • Street Address
  • Apt, Suite, Bldg. (optional)
  • City
  • State
  • Zip
  • Payment Amount

By providing your debit or credit card information and selecting Submit below, you certify that you agree to the Terms and Conditions. View Terms & Conditions.

                                                                                                                    Submit Button

Add money using a credit/debit card

Make a quick and secure payment to any Gen Mobile account using any card with a Visa, Mastercard, or Discover logo! Payments made before they're due will be added to the Gen Mobile account as a credit and applied on the billing due/plan expiration date.

Thank you! A confirmation email will be sent to the email provided shortly.
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required
This field is required

By providing your debit or credit card information and selecting Submit, you certify that you agree to the Terms and Conditions. View Terms & Conditions.

Make a quick and secure payment to any Gen Mobile account using any card with a Visa, Mastercard, or Discover logo! Payments made before they're due will be added to the Gen Mobile account as a credit and applied on the billing due/plan expiration date.

Hopatoo needs to create API connections for the following fields needed:

  • Gen Mobile phone number
  • Refill PIN number

By providing your refill PIN number and selecting Submit below, you certify that you agree to the Terms and Conditions. View Terms & Conditions.

                                                                                                                    Submit Button

Add money with the Gen Mobile app

Gen Care is Gen Mobile’s free self-service app. With a few taps and swipes, you can manage your account anytime anywhere! Make payments, check minutes and data usage, change plans, enroll in auto pay, purchase add-ons and much more. Click on the Google Play or Apple App store icon to download the Gen Care app.

Add money by phone

Dial 611 from your Gen Mobile phone or (833) 528-1380 from another phone and a Customer Care representative can help you add money to your account.

Monday - Thursday: 10:30 am to 7:00 pm PST

Friday: 10:00 am to 7:00 pm PST

Saturday: 10:00 am to 3:00 pm PST

Add money with a refill card/PIN number (COMING SOON)

This feature will be available soon.  

 

 

Add money online using a credit or debit card (COMING SOON)

This feature will be available soon.

Add money with the Gen Mobile app

Gen Care is Gen Mobile’s free self-service app. With a few taps and swipes, you can manage your account anytime anywhere! Make payments, check minutes and data usage, change plans, enroll in auto pay, purchase add-ons and much more. Click on the Google Play or Apple App store icon to download the Gen Care app.

Add money by phone

Dial 611 from your Gen Mobile phone or (833) 528-1380 from another phone and a Customer Care representative can help you add money to your account.

Monday - Thursday: 10:30 am to 7:00 pm PST

Friday: 10:00 am to 7:00 pm PST

Saturday: 10:00 am to 3:00 pm PST

Add money with a refill card/PIN number (COMING SOON)

This feature will be available soon.  

 

 

Add money online using a credit or debit card (COMING SOON)

This feature will be available soon.