Phones from Sprint, Boost, Virgin Mobile or other carriers that use the Sprint Network are compatible with Gen Mobile. Phone from "Other Providers" must be on our compatible phones list. Click here to view a list of compatible phones from "Other Providers" eligible for Gen Mobile's Bring Your Own Phone program. You can also call (833) 528-1380 or click here to chat with a Gen Mobile Customer Care representative 8 a.m. - 6 p.m. PST, 7 days a week, to find out if you can bring your phone to Gen Mobile.
Note: Phones purchased outside the U.S. are not eligible at this time. In addition, phones must be free of contract and have no unpaid balance.